- Location
- San Juan, PR, United States of America
- Type
- Full-time
- Source
- Workday
Description
Aramsco is always looking for dynamic and energetic team players to join our family of companies!
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.
The Collections Representative will providing efficient customer service for all internal and external customers, utilize excellent, in-depth knowledge of company and departmental procedures, as well as perform a variety of routine clerical duties in accordance with standard procedures to aid in the collection of delinquent accounts.Primary Duties and Responsibilities
Review A/R Collection Que daily and contact customers on delinquent accounts
Provides statements/copies of invoices to customers when needed
Responsible for taking credit card payments from customers for account payments
Applying out money on account.
Prepares follow-up collections letters for customer accounts
Responds to telephone inquiries an assists in solving questions related to the status of customer accounts. Documents status of collection efforts.
Performs limited research in preparation for updating records, such as tracing customer-mailing address.
Problem solving balances on all accounts assigned.
Ensures strict confidentiality of financial records.
Answering (customer related) emails via outlook.
performs miscellaneous job-related duties as assigned by Supervisor
Provide clerical and administrative support to management as requested.
Answering Hunt group internal phone line.
credit que release.
Qualifications/ Skills
Word Processing, Excel, Outlook knowledge, data entry and office skills.
Ability to interact and communicate with people over the telephone, often in stressful situations. Strong knowledge of customer services ethics, principles and procedures.
Ability to use independent judgment and to manage confidential information.
Ability to multitask and work well in a fast-paced environment.
Proficient in administrative and documentation procedures.
Strong communication skills: written and verbal.
High level of organizational skills with great attention to detail.
Benefits (Full-Time Employees):
Health/Vision/Dental insurance.
Paid vacation.
Paid holidays.
401(k) with employer matching.
Life insurance is provided.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
