Shipping Lead

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. 

Position Overview

Our By Light Implementation team, the premier provider of innovative Information Technology (IT) services and communications support to the Department of Defense and Federal Agencies is growing. We’re increasing our team to support the US Army Comprehensive Modernization (COMPMOD).  The program includes conducting survey and design, engineer, furnish, install, secure, and test (EFIS&T) solutions to include non-secure internet protocol router (NIPR), secure internet protocol router (SIPR), Wi-Fi, Voice over Internet Protocol (VoIP), Inside Plant (ISP), Outside Plant (OSP), and Voice Modernization at  U.S. Army Base/Post/Camp/Station (B/P/C/S) across the Continental United States (CONUS).  

 

We have an opening for a Shipping Lead overseeing shipping operations and ensures compliance with regulations, and coordinates logistics to guarantee timely and accurate delivery of goods to the proper location. This is a ast-paced environment requiring timely decision-making and the ability to handle interruptions while maintaining accuracy. May involve multi-state shipping coordination and interaction with multiple customers and teammates. 

Responsibilities

• Manage Shipping Operations: Coordinates with the customer to oversee daily warehouse activities including shipping, receiving, storage, order staging, and inventory control to ensure on-time delivery and damage-free shipments.
• Documentation and Compliance: Coordinate Handreceipts from the customer and prepare shipping documentation, commercial invoices, and shipping labels; maintain compliance with ISO, OSHA, DOT, IATA, HAZMAT, and other regulatory
• standards. Logistics Coordination: Schedule trucks for LTL freight, coordinate with the customer for carriers as needed.
• Verifies materials against receiving documents, noting and reporting discrepancies and obvious damages, and arrives and dispatches the cargo in a tracking software
• Quality Control: Perform inspections, generate QC reports, and ensure proper packaging and labeling of all outgoing shipments.
• Team Leadership: Train, coach, and supervise shipping staff, assist with RF equipment usage, and manage small projects or process improvements.
• Customer Service: Communicate with internal teams and customers to resolve shipping issues, provide accurate information, and maintain inventory counts.
• Files Over/Short Reports and Transportation Discrepancy Reports as needed
• Contacts customers for cargo pick up or arranges for delivery of cargo
• Maintains inbound and outbound cargo files as directed
• Assists in the segregation of hazardous material
• Immediately informs the TOPM of any issues or crisis with regards to delivery schedule or discrepancy in receipt of equipment
• Coordinate with the customer to update them on any shipping issues or delays
• Ensure on time delivery of equipment to all sites

Required Experience/Qualifications

• Education: Associate Degree or higher in relevant fields such as logistics, business, or management.
• Experience: Minumum 5 years' experience in shipping, warehouse, or logistics roles, with leadership experience preferred.
• Proven record of property accountability
• Strong communication and customer service skills to coordinate with customer, carriers, and internal teams.
• Detail-oriented for accurate documentation, order verification, and quality inspections.
• Organizational and leadership skills to manage site shipping personnel, prioritize tasks, and oversee multiple shipments simultaneously.
• Proficiency with shipping software and ERP systems from all major carriers.
• Demonstrates flexibility to changing priorities as dictated by Army customer mission change or business needs
• Identifies and participates proactively in learning opportunities, and develops expertise in those areas
• Basic commands of Microsoft Office products (Word, Excel, Outlook)
• Knowledge of hazmat handling, international shipping regulations, and safety procedures.
• Experience working with the Army

Preferred Experience/Qualifications

• Certifications (optional): IATA, HAZMAT

Special Requirements/Security Clearance

• SECRET Clearance required

Physical Demands

• Primarily warehouse-based, involving standing, walking, lifting (up to 30–50 lbs), and occasional climbing or reaching overhead.