Hiring.Camp

Analyst, Financial Operations

Razorpaysoftwareprivatelimited

·

Today

Apply
Location
Bengaluru
Department
Financial Operations
Source
Greenhouse

Description

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The Role - 

You will have to work on issues/queries raised by Merchants, Customers or Banks in relation to Settlement, Refunds, Transactions, Payments etc. You will have to deal with different Banks for quick resolution of issues.

 

Key Responsibilities:

  • Dealing with banks for refunds and settlement issues.
  • Need to closely work with the Finance team for recon and other issues.
  • Solving tickets/queries raised by merchants, customer’s or banks.
  • Have good knowledge of products to resolve any customer, merchant or bank issues.
  • Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.
  • Reconcile transactions and refunds with the partner banks.
  • Work with the Tech team for fixing refund and settlement issues.
  • Dealing with other teams specially Support / Sales for resolution of queries.
  • Handling things which impact inflow and outflow of funds at transaction level.
  • Complete tasks considering SLAs and preparation of various reports on weekly and monthly basis

What do we expect from you?

  • Bachelor’s degree.
  • Good communication and writing skills.
  • Good analytical skills.
  • MS Office knowledge is mandatory
  • Reconciliation Experience is must.
  • Basic understanding of AI to explore and use in the process

 

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
 
Follow us on LinkedIn & Twitter

Skills

Salesforce

Similar Jobs

30

Financial Operations Analyst

Expedia·US

1w ago

Financial Analyst, Operations

Spot & Tango·New York City, New York +1

Financial Operations Analyst

Jeeves·São Paulo, Brazil·Hybrid

2w ago

Financial Operations Analyst

Jeeves·Mexico City, Mexico·Hybrid

3w ago

Financial Operations Analyst

Zoox·Foster City, California·Hybrid

3w ago

Financial Operations Analyst

Uchicago·US·Remote

1mo ago

Operations Financial Analyst

O-I Glass·Brampton, Ontario·Hybrid

1mo ago

Operations Financial Analyst

Bakelite·Atlanta, Georgia

1mo ago

Analyst, Financial Operations

Peridot Group·Budapest, Hungary

1mo ago

Financial Operations Analyst

Connect Company GmbH·US

1mo ago

Operations Financial Analyst

Michels Corporation·Lomira, Wisconsin·Onsite

2mo ago

Financial Operations Analyst

ALDI Stores·Minchinbury, New South Wales·Hybrid

2mo ago

Financial Operations Analyst

Hologic·Newark, New Jersey

2mo ago

Financial Analyst - Operations

INTEGRATED FEDERAL SOLUTIONS, INC.·Remote

9mo ago

Cloud Financial Operations Analyst

Toyota·Plano, Texas

3d ago

Analyst, Financial Operations - Finance - Full Time (Hybrid)

Guthrie Enterprise·Sayre, Pennsylvania·Hybrid

3d ago

Senior Financial Operations Analyst

Appian Corporation·McLean, Virginia·Onsite

5d ago

Financial Analyst - Financial Operations

Mcw·Wisconsin, US·Hybrid, Remote

6d ago

Operations Financial Analyst II

Blueorigin·US·Onsite

6d ago

Senior Analyst, Financial Operations - PDE Reporting

CVS Health·US·Remote

1w ago

Sr Financial Analyst, Operations & Compliance

Spellmanhv·Mexico

1w ago

Accounting & Financial Operations Analyst

TechnologyAdvice·Philippines·Remote

Purchasing Contract Analyst - Financial Operations

Mcw·US·Hybrid

2w ago

Family Office Financial Operations Analyst - BDCI

The Honickman Companies·New Jersey, US

2w ago

Fractional Financial Operations Analyst, Tax

Atomic Invest·New York City, New York·Remote

3w ago

Controlling Operations Financial Analyst Personnel Cost M&S

Sanofi·Petaling Jaya, Selangor·Hybrid

3w ago

Financial Operations Analyst II

Bhs·Lexington, Kentucky

3w ago

Senior Living Operations Financial Analyst

Plante Moran·Auburn Hills, Michigan +3

3w ago

DWS - CFO Operations Analyst (Financial Planning and Analysis) - Senior Analyst

Db·Philippines

3w ago

DWS - CFO Operations Analyst (Financial Planning and Analysis) - Senior Analyst

Db·Philippines

3w ago