Information System Specialist I

No visa sponsorship available

No relocation assistance available

Completely Onsite position - not remote

Under close supervision, to assist with development of County computerized information systems and networks; to provide a variety of user support; to assist with integration of database systems with other information systems; to facilitate and assist with the development of computer networks within the County and other entities; to provide support and training for other personnel on the use of computer networks, and information systems; and to do related work as required.

(The following is used as a partial description and is not restrictive as to duties required.)

Performs basic work in the development and maintenance of computer information systems and networks; installs and formats packaged software for stand-alone personal computers and/or networks; may diagnose equipment malfunctions, repairing and maintaining data processing equipment, or contacting appropriate vendors to resolve problems;  provides technical advice on computer information system uses and applications to County and Department management and staff; trains others in the use of data processing equipment and systems; receives and responds to user requests for assistance, problem-solving, and services; assists with facilitating the development of computer networks; works with the Director of Information Services in the development and utilization of computer services; represents the County’s Information Services Unit with other County departments, vendors, and government agencies.  

Knowledge of:

• Basic knowledge of electronic data processing theory, principles, and practices and their application to computerized information system development and maintenance. 
• Development and use of computer networks and communications systems.
• Maintenance, operations, and repair of computers and associated peripheral equipment.

Ability to:

• Maintain, and modify computerized information systems.
• Train and assist users in the use of computer equipment and software.
• Assist in analyzing County data processing needs.
• Monitor and maintain existing systems to ensure the accuracy and timeliness of information services.
• Analyze software problems and facilitate corrections.
• Identify hardware malfunctions and facilitate repairs.
• Prepare a variety of reports.
• Gather, organize, analyze, and present a variety of information.
• Make mathematical calculations quickly and accurately.
• Effectively represent County Information Services with other staff and agencies.
• Establish and maintain cooperative working relationships.

Training and Experience:
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

• One (1) year of work experience utilizing personal computers.

• Experience must have been within the last five (5) years.  

Special Requirements:

• Possession of, or ability to obtain, an appropriate valid California Driver's License.
  

TYPICAL PHYSICAL REQUIREMENTS:
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 50 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.  

TYPICAL WORKING CONDITIONS:
Work is performed in an office and centralized computer system environment; continuous contact with other staff.

DISTINGUISHING CHARACTERISTICS
This is the entry and first working level in the Information Systems Specialist class series. Incumbents perform basic computer information system and network development and maintenance work with guidance and supervision. They also provide a variety of user support. This class is distinguished from Information Systems Specialist II in that Information Systems Specialist II is the second level and first fully experienced level with incumbents performing a broader range of assignments under less supervision. Incumbents in this class may be routinely promoted to Information Systems Specialist II if they demonstrate continued advancement and development of skills and knowledge in working with County information systems, networks, and users. Positions are generally allocated in this series based on the complexity of the computer information systems and networks which they develop and regularly maintain, as well as the level of incumbent skills and knowledge.   

REPORTS TO
Director of Information Services and/or Network Administrator.

CLASSIFICATIONS SUPERVISED
This is not a supervisory classification.

DISASTER SERVICE WORKER
In addition to our everyday duties, we have an added responsibility to help in a declared disaster. Under California law, all public employees are Disaster Service Workers and may be called upon in the event of a disaster. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Government Code 3100-3102; Labor Code 3211.92(b).