Implementation Coordinator

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Accountabilities

As an Implementation Coordinator, you will be responsible for managing the day-to-day project deliverables, ensuring seamless execution and delivery.

Key Responsibilities

• Coordination and Communication: Facilitate effective communication and coordination with customers, vendors, and team members from the initial site visit through to the final handover, ensuring the completion of interior works and installation of deliverables.
• Issue Resolution: Address customer or vendor concerns promptly by resolving them directly or escalating them to the appropriate associate, team member, or regional project manager.
• Scheduling: Oversee the scheduling of customer installation activities, ensuring all tasks are planned and executed within the allotted time frame.
• Delivery Management: Engage in continuous planning and effort to achieve timely deliveries, maintaining a focus on meeting deadlines.
• Vendor Performance Monitoring: Coordinate and monitor vendor performance to ensure adherence to timeframes and quality standards for materials and services delivered.
• Company Representation: Represent NCR Atleos in a manner that positively reflects the company’s image and reputation.
• Reporting: Ensure accurate and prompt reporting of calls and activities, as well as other required reports, maintaining transparency and accountability.

Requirements

To be considered for this role, candidates must possess the following qualifications and experience:

• Time Management and Organizational Skills: Demonstrated ability to manage time effectively and organize tasks efficiently.
• Adaptability: Ability to adapt to changing environments and timelines, maintaining flexibility and resilience.
• Attention to Detail and Analytical Skills: Strong attention to detail and analytical skills, ensuring accuracy and thoroughness in all tasks.
• Prioritization: Ability to organize and prioritize tasks based on deadlines, ensuring timely completion of all responsibilities.
• Technical Proficiency: Proficiency with Microsoft Office Suite (especially Excel, Outlook, Teams, Word, and PowerPoint) and familiarity with other tools such as QuickBase, EPM, and ServiceNow.
• Communication Skills: Excellent verbal and written communication skills, with the ability to listen well and provide clear, unambiguous instructions.
• Analytical and Strategic Thinking: Developed analytical and strategic thinking skills, with practical application in daily business operations.
• Flexibility: Willingness to work non-standard business hours as required by project demands.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.