Internal Communications Manager

Experience Aviva

Together, we are Aviva. Our values — Care, Commitment, Community, and Confidence — guide how we show up for each other and for our customers. Individually, they’re words. Together, they define who we are.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. 

The Opportunity

In this role, you’ll partner closely with senior leaders to shape clear, authentic messaging and bring our strategy to life for colleagues. You’ll play a key role in helping employees understand where we’re going, why it matters, and the role they play in delivering it.

You’ll join a high-performing Internal Communications team that sits at the center of the business, supporting executive visibility, major initiatives, and the day-to-day rhythm of how we communicate and connect across Aviva Canada.

What you’ll do

• Partner with senior leaders to develop clear, authentic messaging aligned to Aviva Canada’s strategy, priorities, and performance

• Develop and deliver integrated internal communications strategies that drive colleague understanding and engagement

• Support the communication of business performance and key initiatives in a way that is simple, relevant, and easy to understand

• Lead communications for key business initiatives and changes, ensuring clarity, consistency, and strong employee connection

• Play an active role in the production of Aviva Canada’s live broadcast programming, including supporting studio-based filming

• Act as a trusted communications advisor, providing counsel and hands-on support across a range of priorities and projects

• Work collaboratively across teams to build and reinforce a clear and consistent Aviva narrative

• Partner with Group Communications to align on global initiatives and share best practices

• Use data and insights to inform communications approaches and continuously improve effectiveness

What success looks like

• Employees feel informed, connected, and engaged with Aviva’s strategy and priorities

• Leaders communicate with clarity, confidence, and authenticity

• Communications cut through - simple, consistent, and relevant

• Strong partnerships across the business enable better outcomes

• Channel strategies are effective and grounded in insight and performance

What you’ll bring

Experience

• 5–7 years of communications experience, ideally in insurance, financial services, or a complex corporate environment

• Experience partnering with senior leaders and managing multiple priorities in a fast-paced environment

Skills

• Excellent writing, editing, and storytelling skills across a range of formats and channels

• Ability to translate complex topics into clear, engaging content

• Strong stakeholder management and influencing skills

• A practical, insight-led approach to communications

• Strong planning, organization, and prioritization skills

Nice to have

• Bilingualism (French)

• Experience with multimedia or broadcast-style communications

You’ll thrive in this role if you:

• Enjoy working closely with leaders and shaping how they communicate

• Are comfortable navigating ambiguity and managing competing priorities

• Bring a collaborative, solutions-focused mindset

• Take pride in delivering high-quality work that makes an impact

• Are curious, adaptable, and always looking to improve how things are done

What we offer

• The salary band for this position ranges from $95,000 to $110,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

• A competitive total rewards package, including bonus, pension, and comprehensive benefits

• Starting vacation entitlement of four weeks

• Hybrid working model with flexibility to balance work and life

• Ongoing learning and development to support your growth

• The opportunity to do meaningful work in a collaborative, high-performing team

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.