Assistant General Manager (AGM) – Catering & Kitchen Operations

Description

Grow Your Career. Travel. Lead Your Own Location One Day.
Charlotte, NC (28208)

If you're looking for more than just a job—if you want real growth, leadership development, and a path to running your own operation—this role is built for you.

This is a hands-on leadership role where you will learn how to run a high-volume catering operation, lead a team, and drive results—with a clear path to becoming a General Manager.

What’s In It For You

• Clear path to General Manager and beyond 
• Quarterly travel opportunities to gain experience across locations 
• Opportunity to run your own location as you grow 
• Hands-on training in operations, financials, and leadership 
• High-impact role where your decisions matter daily 
• Fast-paced, team-driven culture focused on growth and accountability 

What You’ll Be Doing

Learn to Run the Business

• Partner with the General Manager to achieve sales, labor, and cost goals 
• Assist in managing daily operations, inventory, and ordering 
• Learn how to make decisions that drive profitability 

Lead and Develop the Team

• Supervise, coach, and hold team members accountable 
• Help build a strong, professional team culture 
• Support hiring, onboarding, and ongoing training 

Deliver an Exceptional Customer Experience

• Ensure every order meets standards for quality, accuracy, and presentation 
• Solve problems quickly and professionally 
• Maintain a clean, organized, and food-safe environment 

Grow Through Travel & Exposure

• Travel periodically to support other locations and learn best practices 
• Gain exposure to different teams and operations 
• Build the experience needed to lead your own location 

Drive Continuous Improvement

• Identify ways to improve efficiency, quality, and team performance 
• Support operational improvements and systems 

Compensation & Growth Opportunity

Base Salary: $52,000 – $65,000
Performance Bonus: 8–12% annually based on performance

Total Compensation Potential: $56,000 – $72,000+

Career Path

• Assistant General Manager 
• General Manager (~$75K+ with higher bonus) 
• Multi-Unit Leadership 

This role is a stepping stone into upper leadership based on performance.

Requirements

Experience

• 3–5 years of leadership experience in hospitality, foodservice, or similar environment 

Leadership

• Ability to lead, coach, and hold team members accountable 
• Strong communication and interpersonal skills 

Operations

• Understanding of scheduling, labor control, and inventory 
• Ability to learn and apply financial performance metrics 

Mindset

• Strong work ethic and ability to perform in a fast-paced environment 
• Problem-solving and decision-making ability 
• Desire to grow into a General Manager role 

Flexibility

• Willingness to travel periodically (quarterly) 
• Flexible schedule including mornings, nights, weekends, and holidays 

Physical Requirements

• Ability to stand for extended periods 
• Ability to lift up to 50 lbs 

Certifications

• ServSafe Certification (or ability to obtain)