Risk Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are proud to deliver best-in-class payment technology and software solutions.

Global Payments is dedicated to providing the most reliable and technologically innovative solutions for any business seeking to develop a comprehensive package of services for accepting transactions with debit, credit, or prepaid cards. In Greece, we conduct business through our joint venture with the National Bank of Greece, NBG Pay. NBG Pay provides customers with an innovative, cost effective and secure payment solution to grow their business. Services include the authorization, clearing, and settlement of credit, debit and prepaid card transactions between cardholders and merchants.

Join us at a modern fintech company pioneering a new era of payment technologies.

In Greece we conduct business through our joint venture with the National Bank of Greece, NBG Pay. NBG Pay provides merchant acquiring services to small, medium, large and corporate merchants across Greece. Services include the authorisation, clearing, and settlement of credit, debit and prepaid card transactions between cardholders and merchants.

We are currently seeking a Risk Analyst, reporting to the Risk Director, ERM, who will be part of the Global Payment’s Enterprise Risk Management function and will play a key role in supporting the risk management function of the organization’s Greek business, NBG Pay.  The individual will work alongside the Risk Director in NBG Pay and support the entity in identifying, assessing, managing and monitoring risks and threats that may threaten the achievement of the Company’s strategic objectives.

About the role

• Support the Risk function to ensure risk policies and standards are kept up to date and relevant

• Prepare reports and presentations to facilitate the upward reporting of risk information within the business

• Document and maintain the business’ risk appetite and tolerance thresholds on a regular basis

• Monitor issues, incidents and other operational risk events and updates key risk indicators accordingly

• Liaise with the business to strengthen controls where deficiencies have been identified

• Update the annual Risk and Control Self-Assessment (RCSA) register on behalf of the business

• Using Governance, Risk and Compliance (GRC) tools, assists business units with the evaluation and management of vendors in accordance with enterprise and local policies.

• Manage the ICT vendor inventory and reporting requirements as mandated by EBA guidelines as well as other regulatory guidelines (e.g., Digital Operational Resilience Act (DORA))

• Oversee Business Continuity and Disaster Recovery plans for the local entity

• Respond to internal and external audit requests for evidence on risk management related topics

• Other tasks assigned by the Director

The duties listed are indicative and not restrictive.

About you

• University Degree in business administration, economics or related quantitative field

• 5+ years of previous experience in Risk Management in a regulated environment, preferably financial services

• Operational risk management experience preferably gained in the financial services sector

• Experience of working with ICT/security framework within the Payments industry (e.g., DORA, ISO/IEC 27001, PCI DSS) will be considered an asset

• Excellent written and spoken skills in both Greek and English languages

• Excellent communication skills & Analytical skills

• Self-motivated and able to work independently

• Familiarity with regulatory requirements related to payment industry

• Strong report writing and presentation skills

• Ability to develop and maintain strong working relationships

• Ability to work under pressure and prioritize workload from multiple sources.

• Professional maturity and high energy

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