Medical Receptionist and Administrative Assistant

PRIMARY DETAIL

• Appointment Type: Permanent part-time, 0.6 FTE – Monday, Tuesday and Friday, with availability required between 8:00am and 6:00pm on these days

• Salary Package: From Grade 3, Step 1 – base salary $67,182.00 per annum (pro-rata for part-time) as per our Enterprise Agreement, plus 12% superannuation and access to full salary packaging benefits with Maxxia to maximise your take-home pay.

• The Role: Be the first point of contact for patients and families, coordinating appointments, billing and clinic administration alongside our specialist clinicians.

• Work-Life Balance: A settled three-day week with no weekend, evening or on-call work, and a consistent roster you can plan your life around.

• Grow With Us: Join Australia's only university-owned academic health precinct, where ongoing education, study support and career progression are actively encouraged

Drive innovation in healthcare, transform patient outcomes, and advance your career today.

Macquarie University Health Clinics is seeking an experienced Medical Receptionist and Administrative Assistant to join our specialist clinic team, based at Macquarie University, Wallumattagal Campus, North Ryde. This is a busy, patient-facing environment where the administration team is central to how smoothly the clinic runs and how patients and families experience their care.

The role is well suited to a professional with at least one to two years' experience in a similar medical or allied health administration role, who is comfortable working at pace and can confidently manage competing priorities from day one. You will support clinicians across the full patient journey – from first contact and appointment booking through to billing, claiming and follow-up.

The clinic operates Monday to Friday only, with no weekend work. This position is 0.6 FTE across Monday, Tuesday and Friday, and requires availability between 8:00am and 6:00pm on those days.

About the Role

As a Medical Receptionist and Administrative Assistant, you are often the first person a patient or family meets. You will provide accurate, professional administrative support that allows our clinicians to focus on care, while contributing to a welcoming and well-organised clinic environment. Working closely with clinical and administrative colleagues, you will help ensure every patient interaction is handled with warmth, discretion and attention to detail.

Key areas of responsibility include:

• Welcoming patients and families in person and by phone, providing courteous, patient-centred service and responding to enquiries

• Managing appointment bookings, waitlists and clinician schedules across the clinic

• Preparing and processing accurate and timely billing, including Medicare, health fund and EFTPOS transactions

• Maintaining patient records and clinical documentation with strict attention to accuracy and confidentiality

• Coordinating day-to-day administrative activity with reception and administration colleagues across Macquarie University Health and affiliated clinics

• Completing end-of-day reconciliation of cash and EFTPOS takings and associated banking tasks

About Us

Macquarie University Health is Australia's only university-owned, academically integrated health sciences organisation, and Australia's first fully integrated academic health precinct located on a university campus. Our clinics, hospital, research institutes and teaching programs sit side by side, connecting clinicians, researchers, students and staff around one shared purpose: better health outcomes for our patients and our community.

Our values guide how we work – we put patients first, act with integrity, collaborate generously and continually seek better ways of delivering care. Macquarie University Health Clinics provide specialist outpatient services supported by teams committed to compassionate, coordinated and evidence-based care.

About You

You are an enthusiastic, professional and adaptable administrator who enjoys working in a busy clinical setting and takes pride in delivering an excellent patient experience.

To be considered, you will demonstrate:

• A minimum of one to two years' experience in a medical reception or medical administration role, ideally within a specialist practice, allied health clinic or hospital setting (previous experience in Allied Health is highly desirable)

• Strong computer literacy and confidence using practice management and medical software systems (experience with Genie is advantageous but not essential)

• Demonstrated experience with billing processes, including Medicare, health fund and EFTPOS transactions

• Excellent verbal and written communication skills, with the ability to build rapport and show empathy towards patients, families and carers

• Well-developed organisational and time management skills, with strong attention to detail and the ability to prioritise competing tasks

• Ability to work both independently and collaboratively, and availability to work Monday, Tuesday and Friday between 8:00am and 6:00pm.

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close: Sunday, 30th August 2026 at 11:59pm AEST

General enquiries: Please contact Bill Egarchos, Talent Acquisition Consultant at [email protected]

**Please note interviews may commence prior to the closing date.**

**We reserve the right to progress or not proceed with applications prior to the closing date, and to close the advertisement early if required**

**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights**

Why Join Us?

You'll play a key role in shaping the future of integrated healthcare in Australia. You'll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.

At Macquarie University Health, we know working together leads to better health outcomes. This happens when clinicians, researchers, students, and staff unite to improve lives through compassionate, coordinated, effective care that is centred around the patient. We are celebrating our 15-year anniversary.

As Australia's first fully integrated academic health precinct on a university campus, we translate research into faster diagnoses, better treatments, and integrated, evidence-based recovery pathways. In this environment, our students receive unique, hands-on learning experiences. That's how we Heal. Learn. Discover. ™

We offer a fantastic range of Employee Benefits including:

• Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment, and novated leasing) to maximise your income.

• Postgraduate study and ongoing education support through scholarship programs.

• Macquarie University Childcare at a reduced staff rate.

• Extensive Macquarie University facilities including sporting facilities, gym, and pool.

More information about our employee benefits can be found here.

Pre-Employment Checks

Macquarie University Health cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to Macquarie University Health.

This position requires you to comply with occupational screening, assessment and vaccination requirements in line with Macquarie University Health policies. You must hold a current and valid NSW Working with Children Check.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

30/08/2026 11:59 PM