Quality Supervisor

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ABOUT US (AND OUR EXCITING FUTURE)

About The Opportunity

The Associate Quality Supervisor is an experienced quality professional who leads quality improvement efforts, compliance activities, investigations, and process optimization initiatives within assigned operations. This individual contributor role serves as a technical leader and trusted partner to Operations, Sales, Customer Service, EHS, and Project Management teams while driving quality performance, audit readiness, regulatory compliance, and continuous improvement.

Essential Job Functions:

• Apply regulatory and quality system knowledge to oversee quality processes, identify compliance risks, coach team members, and support regulatory compliance activities.

• Lead internal audits, support corrective action programs, and ensure audit findings are addressed effectively and timely.

• Support and/or lead complex investigations involving multiple processes, products, or operational concerns and validate root cause findings.

• Oversee data analysis activities to identify trends, risks, root causes, and improvement opportunities.

• Develop reports and dashboards that support quality improvements and operational decision-making.

• Integrate compliance requirements into operational processes and collaborate across functions to close compliance gaps.

• Support and/or lead investigations related to testing failures and validate testing methods and procedures.

• Implement improvements in testing processes, equipment utilization, and testing reliability while ensuring compliance with testing standards.

• Support Operations and Sales teams by implementing customer expectations and participating in customer discussions related to quality concerns and solutions.

• Plan, organize, and execute quality improvement projects that reduce risk, improve operational performance, and support business objectives.

• Align quality initiatives with cost, performance, customer, and operational objectives.

• Lead site-level continuous improvement and process optimization initiatives in partnership with CI teams.

• Ensure improvements are measured, standardized, sustained, and aligned with quality and business goals.

• Apply advanced manufacturing and safety knowledge to optimize workflows, equipment utilization, and operational processes.

• Champion safe work practices and support risk mitigation activities across projects and teams.

• Collaborate with Production, Operations, Project Management, Customer Service, EHS, and Sales to resolve issues and improve performance.

• Build and maintain effective supplier relationships and support supplier quality, performance, and continuous improvement efforts.

• Train and mentor peers while promoting quality best practices and professional development.

Education & Experience:

• Associate’s degree required, Bachelor’s degree desired

• 4–6 years of quality, manufacturing, compliance, auditing, laboratory, or related experience preferred.

Technical Skills:

• SAP, Fusion, QT9, Microsoft Excel, PowerPoint, and SharePoint.

Preferred Certifications:

• ASQ, Internal Auditor, Lean, Continuous Improvement, OSHA, or related quality certifications preferred.

Core Competencies:

Regulatory Knowledge, Root Cause Analysis & Problem Solving, Data Analysis & Reporting, Compliance & Quality Standards, Project Leadership, Business Acumen, Continuous Improvement, Manufacturing & Safety Knowledge, Supplier Quality Management, Customer Support, Collaboration, and Training & Mentorship.

Physical Requirements & Work Environment:

• Primarily works in a production and/or warehouse setting with time also spent in an office setting

• Frequent walking and standing required

• Occasional travel required

• Occasional lifting up to 25 lbs.

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. 

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. 

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. 

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.