Senior Manager Retail Product & Lifecycle (Group Deposits)

About the Role

Are you a strategic product leader with a passion for delivering customer-focused solutions and driving commercial growth?

BOQ Group is seeking an experienced Senior Manager Retail Product & Lifecycle (Group Deposits) to play a pivotal role in shaping the future of our deposit’s portfolio.

Reporting to the Head of Group Deposits, you will lead the development and execution of innovative deposit propositions, acquisition strategies, and lifecycle initiatives that drive sustainable growth across BOQ Group brands.

This is a highly visible leadership role where you will combine customer insights, portfolio performance, market intelligence and commercial expertise to identify growth opportunities and enhance customer value.

Working across Product, Distribution, Digital, Marketing, Finance, Treasury, Operations, Risk and Compliance, you will influence enterprise-wide outcomes, ensuring propositions and campaigns deliver strong customer experiences, competitive differentiation and funding performance.

You will also lead a small team of product professionals, build capability while fostering a culture of accountability, collaboration and high performance.

About You

You are a commercially minded and strategically focused banking professional with extensive experience managing products and portfolios within financial services.

You thrive in complex environments, balancing customer, commercial, funding and regulatory considerations to deliver strong business outcomes.

Your ability to analyze data, interpret market trends and translate insights into compelling customer propositions sets you apart.

You are an influential stakeholder manager who can bring together diverse teams, navigate competing priorities and drive initiatives from concept through to implementation.

To be successful, you will bring significant experience across product management, acquisition, proposition development and portfolio performance, along with strong knowledge of regulatory and governance frameworks within banking.

Experience leading teams and delivering growth strategies for retail banking portfolios will be highly regarded.

A tertiary qualification in Business, Commerce, Finance, Marketing or a related discipline is desirable.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.