Project Executive

Take the Lead in Operations. Make an Impact Every Day!

Looking for an opportunity to take your operations management career to the next level? Join us to support the delivery of outsourced services across multiple facilities, where you will play a key role in workforce planning, service excellence and operational performance.

Work closely with clients and internal teams to ensure seamless daily operations, maintain high service standards and drive continuous improvements across multiple locations.

If you enjoy managing people, coordinating operations and solving problems in a fast-paced environment, this could be the opportunity for you!

Key Responsibilities

Project & Operations Management

• Serve as the key point of contact for clients on daily operational matters, performance reviews and issue resolution.

• Ensure operational activities comply with contractual requirements, statutory regulations, workplace safety standards and company policies.

• Identify opportunities to improve operational efficiency, service quality and customer experience.

Workforce Planning & Deployment

• Oversee manpower planning, rostering and deployment of outsourced personnel across multiple locations.

• Ensure adequate manpower coverage to meet contractual requirements and maintain smooth daily operations.

• Coordinate recruitment, onboarding and staff mobilisation to ensure sufficient manpower throughout the contract period.

• Monitor staff attendance, productivity, utilisation and deployment performance.

• Activate contingency manpower promptly to minimise service disruptions arising from absenteeism or changing operational needs.

Compliance & Service Quality

• Ensure personnel possess valid certifications, security clearances and mandatory training required under the contract.

• Monitor certification expiry dates, refresher training, proficiency assessments and On-the-Job Training (OJT).

• Conduct operational audits and site inspections to ensure compliance with SOPs, service standards and workplace safety requirements.

• Track contract KPIs, service levels and potential Liquidated Damages (LD), implementing corrective and preventive measures where necessary.

• Ensure timely and accurate submission of operational reports, deployment records, timesheets and management information.

Client & Stakeholder Engagement

• Build and maintain strong working relationships with client representatives, site managers and operational stakeholders.

• Lead operational meetings, performance reviews and service improvement discussions.

• Manage customer feedback, service recovery and incident resolution professionally and promptly.

• Collaborate with Operations, HR, Recruitment, Payroll, Training and Finance teams to ensure effective project delivery.

Reporting & Administration

• Prepare monthly operational reports, management presentations and performance dashboards.

• Maintain accurate project documentation, risk registers, incident records and compliance reports.

• Support additional assignments and improvement projects as directed by Management.

What We Are Looking For:

• At least 1 year of relevant experience, preferably in outsourced operations, manpower management or service delivery.

• Experience in multi-site operations and managing a sizeable workforce would be an advantage.

• Strong organisational, problem-solving, project management and stakeholder engagement skills.

• Ability to lead operational teams and manage competing priorities in a fast-paced, customer-facing environment.

• Proficiency in Microsoft Office applications; familiarity with workforce management or scheduling systems is an advantage.

Why Join Us?

• Attractive Salary: Earn a gross salary of up to $3,600 per month.

• Meaningful Responsibilities: Play a key role in ensuring smooth operations and service excellence across multiple sites.

• Career Development: Build your expertise in project management, workforce planning and stakeholder engagement.

• Collaborative Environment: Work closely with cross-functional teams and key client stakeholders.

• Opportunity to Make an Impact: Drive operational improvements and contribute to a better service experience for the public.

Ready to take on a dynamic operations role and make a difference? Apply now and be part of a team committed to operational excellence!

Interested applicants, please submit your resume in Word or PDF. 

We regret to inform that only shortlisted candidates will be contacted.

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