Cyber Security Specialist - Zscaler

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Cyber Security Specialist – Zscaler is responsible for the implementation, administration, optimization, and support of Zscaler security platforms within a global enterprise environment.

The role serves as a Subject Matter Expert (SME) for cloud-delivered security, Zero Trust Network Access, Secure Web Gateway, and secure internet access solutions.

The specialist will collaborate with security, network, identity, and infrastructure teams to enhance the organization's cybersecurity posture, ensure policy compliance, and provide technical leadership for Zscaler-related initiatives and operational support.

Key Responsibilities

• The individual will be responsible for designing and maintaining Zscaler security policies, supporting complex incident resolution, driving platform improvements, and ensuring the availability, performance, and effectiveness of Zscaler technologies.
• The role also requires participation in security transformation projects, technology integrations, governance activities, and mentoring of junior security professionals.

Your future at Kyndryl

This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.

Who You Are

You’re good

What you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills & Experience

• 10 years of experience in Cyber Security, Network Security, or Infrastructure Security.
• 7+ years of hands-on experience with Zscaler technologies.
• Bachelor's degree in computer science, Information Technology, Cyber Security, or related discipline.
• Strong experience with: Zscaler Internet Access (ZIA) Zscaler Private Access (ZPA) Zscaler Client Connector Secure Web Gateway (SWG) Zero Trust Architecture URL Filtering and SSL Inspection Data Loss Prevention (DLP) Cloud Security Controls
• Good understanding of: TCP/IP, DNS, VPN, Proxy Technologies SAML, OAuth, LDAP, Active Directory, Entra ID SIEM platforms such as Splunk, QRadar, or Microsoft Sentinel Security Incident and Problem Management Processes

Preferred Skills

• Zscaler Certified Administrator (ZCCA) preferred.
• Zscaler Certified Professional (ZCCP) preferred.
• Preferred Certifications- CISSP, CCSP, Security+, or equivalent cybersecurity.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.