Product Quality Engineer

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Core Responsibilities
• Implement and maintain the business/site quality programs which align to the ACP Business Quality Strategy at the plant level.
• Provide an effective interface between customers and the plant to ensure consistent quality service to customers.  Represent the “Voice of Customer” / “Customer Quality Champion” at the plant.  Provide technical and business assessment and recommendation to internal steering team for customers’ commercial product special requests.
• Act as TSMC quality focal point to build or enhance relationships, services and flow of information between the plant and the customer, purchasing, supply chain, research, product stewardship and commercial organization related to the product quality / regulatory requirements related to the quality management system.  
• Ensure that product returns and non-conforming product are appropriately managed to prevent unintended use, including disposition.
• Monitor the effectiveness of the quality management system and communicate to leadership improvement opportunities.  For example, raw material quality and supplier assessments, etc.
• Generate and use quality data (customer complaints, plant metrics etc.) to enable cross functional partners to drive product quality improvements.
• Lead and participate in management of change reviews that potentially impact product quality (e.g. specification, train qualifications, plant equipment / systems, analytical testing, etc).
• Provide consultation on applicable material handling guidelines and quality requirements for Contract Manufacturing Operations Plan.  
• Train and provide guidance to plant and other roles that impact product quality (e.g. lab, maintenance, logistics, etc) on customer and product regulatory requirements to achieve plant and business goals.
• Identify and lead improvement opportunities as determined through data analysis, customer audits and other quality-related programs.
• Host customer and other quality related external party visits and audits, in cooperation with Commercial and other functions.
• Lead / champion product quality problem solving efforts (i.e. Corrective Action Management Process, the Root Cause Investigation Process, including customer feedback, etc) and communicate updates to customers and manage expectations effectively
• Conduct audits of plants, labs, terminals, warehouses, contract manufacturers, distributors, suppliers, customers, etc. to ensure customer needs are met. Leverage findings to drive continuous improvement.
• Lead or participate in the review of plant and cross functional projects having a potential impact on product quality.

Qualifications
Bachelors (or higher) degree in chemistry or chemical Engineering/Technical discipline OR 5 years (min.) experience in the engineering field in an industrial or manufacturing environment 
•The job requires out of the box thinking, strong interpersonal skill across all functions and levels, constructive gate-keeping skills, sound technical skills (product and technology of quality management), as well as strong corporate core competencies in collaborating for superior results, leading courageously, delivering innovative solutions and generating customer value. 
 •Generates enthusiasm and the ability to lead and maintain a quality activity
•    Effective communication skills with global cross-functional teams including contract manufacturing sites (Riston specifically)

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

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