Senior Manager Global Mobility

University degree in HR or other related field Minimum 5 years of Global Mobility experience, either from a Big 4 consultancy, or in-house global mobility experience with a large international organisation. Experience of managing the global mobility agenda specifically within the APAC region is required with knowledge and experience of the global mobility complexities this region can bring. Strong and broad knowledge of core global mobility technical considerations - including tax, social security, immigration and global compensation. Awareness of global mobility practices and complexities in the APS region. Experience of managing the end-to-end process of international moves, both within APS and cross regionally, to ensure compliance. Confidence when working with data, tax, and compensation calculations, and have strong technology and systems knowledge and capability. Experience of managing global mobility compensation and related issues with local payroll teams. Knowledge of immigration policies and practices across the APS region would be useful. More in-depth knowledge of employment tax specifically related to cross border business travel and global mobility moves would be ideal. Awareness of social security regulations and complexities related to global mobility moves would be useful. Rewards experience would be useful, specifically in relation to compensation and benefits considerations when moving individuals across different countries. Talent development experience would be useful, specifically in relation to global talent moves. Ability to work independently, make decisions and take responsibility with minimal supervision. Ability to build strong stakeholder relationships at a Senior Leadership Team level, and to influence key stakeholders to ensure policy compliance and to minimise exceptions. Must be able to manage difficult conversations and uphold global mobility policy and compliance within a complex mobility landscape, and balance that with a strong, pragmatic understanding of business needs. Possess outstanding communication, organisational, analytical, problem-solving, and project management skills. Must be able to manage multiple priorities and requests from internal and external stakeholders to tight deadlines. Operate with a high degree of integrity and discretion. Global Mobility are often involved in highly confidential global talent moves at the earliest stage and involved in highly confidential discussions from both a business and personal assignee perspective. Customer service orientated, with excellent written and oral communication skills. Must be able to communicate complex global mobility topics such as hypothetical tax or immigration requirements in a straightforward, easy to understand way to assignees, line managers, P&C colleagues, Finance colleagues and Senior key stakeholders. Develop internal relationships with key contacts in P&C, Tax & Finance, along with external stakeholders and advisors. Confidence when working with data, tax, and compensation calculations, and have strong technology and systems knowledge and capability. To be pro-active in identifying areas of potential compliance risk within the Global Mobility operational agenda. To keep up to date on Global Mobility related legislation changes on an APS and Global basis. Be flexible and willing to work across multiple time zones across the APS Region and with western Europe. The role forms part of the Global Mobility Team (all other team members are based in Europe), with sits within the wider People & Culture Rewards team. To lead the Global Mobility agenda in the APS region within a globally aligned policy and process framework: Single point of contact for all global mobility related queries within the APS region during an APS time zone (wider team and line manager based in Europe). The role will form an integral part of the Global Mobility team, directly managing all global mobility assignments and relocations within the APS region, and working with the wider team (based in Europe) to manage cross-regional moves between APS and Europe. The role will also contribute to the delivery of the broader global mobility agenda, working collaboratively with the wider team to ensure a consistent and compliant mobility experience, which meets business needs and delivers an excellent assignee experience. Manage the entire end to end mobility process for all moves within APS and cross regional moves from APS to Europe, co-ordinating all internal and external teams to ensure business needs are met and the assignee experience is strong. This would include partnering with Talent to discuss potential moves; advising on correct policy type; creating cost estimates and Letters of Support; communicating complex global mobility topics to assignees, leaders and PCBP's; managing and minimising exception requests; liaising with internal and external teams to manage the assignee life cycle from pre-assignment phase, through to on assignment phase and post assignment phase, gathering assignee feedback to consistently improve the assignee experience. Influence key internal stakeholders, including Leadership team level, to minimise exceptions and ensure a consistent, compliant and globally aligned approach to mobility in APS. Lead individual pre-assignment, on assignment and post assignment (feedback) briefings with assignees to ensure a clear understanding of the policy, process and benefits, and to provide an enhanced assignee experience. Work closely with a wide variety of internal teams, including PCBP's, Leadership teams, Talent Development, Talent Acquisition, People Services, Payroll teams, Rewards teams; Employment Tax team; central Finance teams; and Legal teams to ensure all moves are fully compliant and support key talent development / business critical needs. Consistently review service levels, out of scope fee requests and business and assignee feedback within the region to ensure a focus on improvement. Working with the wider global mobility team, develop and improve mobility policies and processes. Provide expert advice, training and support to P&C Business Partners, TA teams, and People Services in APS on global mobility policies and processes. Oversee annual review of mobility program elements, including expatriate remuneration and incentive review; mobility allowances and benefits; and global mobility insurance policy renewals. Monitor external benchmark data changes through the year to ensure alignment. Support on all Global Mobility RFP processes to ensure optimum external vendor service levels. Work with APS People Services and Talent Acquisition teams to triage local hire immigration related queries where possible. Support with identifying and implementing global mobility policy and process improvements. Support Employment Tax and Finance team with any reporting requirements related to Global Mobility.