Library Page - Temp

The Bown Crossing Boise Public Library is looking for a dependable, detail-oriented Temporary Library Page to help maintain an organized, welcoming and easy-to-use library for thousands of patrons. In this 19-hour-per-week role, you’ll keep materials flowing through the building by sorting, shelving, processing returns, preparing holds and helping patrons find their way to library resources. This is a great opportunity for someone who enjoys active, hands-on work, takes pride in accuracy and wants to support an essential community space.

Schedule: This position offers up to 19 hours per week, typically consisting of Monday-Thursday 9-1:00, Friday 9-12:00 and once a month working Saturday 10-2:00

Required Knowledge, Experience, And Training

• High school diploma or an equivalent combination of education and experience.

Knowledge of: 

• basic computer functions and use of mouse and keyboard; and 
• library rules, policies, regulations and procedures.

Ability to: 

• compare numbers and names quickly and accurately; 
• learn the Dewey Decimal Classification; provide good customer service; follow verbal and written instructions; 
• relate to patrons with disabilities and children at their developmental level; 
• make independent judgements and suggestions on library efficiency; 
• use specific library software; understand and comply with library rules, policies, regulations and procedures;
•  communicate effectively in the English language at a level necessary for efficient job performance; and 
• perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without a reasonable accommodation.

Preferred Knowledge, Experience, And Training

• 6 or more months of experience performing customer service to people of all ages and backgrounds and 
• shelving duties in a public library or similar setting.

Knowledge of: adult and children’s literature; library specific software.

Special Requirements
Applicants must be able to pass:

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Performs routine tasks and refers complex issues to higher-level staff. 

Sorts and shelves library materials using the Dewey Decimal Classification system. Maintains proper order of materials through frequent shelf reading and straightening. Shifts books and other materials to avoid overcrowding of shelves. Notifies appropriate staff of damaged items and any other cataloguing issues. 

Retrieves and processes returned library materials from the book drop. Checks materials for completeness and damage, returns them to circulation or forwards them to the appropriate personnel for resolution as necessary. Sorts items for hold, transit or shelving. 

Provides information, directions or referrals to assist patrons. Guides patrons on access to the online catalog and self-checkout. Collects holds placed by patrons for pick-up or to be dispatched to other library locations. Refers patrons to appropriate staff for in-depth questions or reader’s advisory services. 

Performs proper library opening and closing procedures. Performs cleanup of library materials and public areas. Assists with the maintenance of library displays and ensuring all book displays are filled. 

Assists and participates in library programs and ensures safety precautions are maintained in the youth service areas. 

Reviews and analyzes library guidelines and procedures and completes mandatory development training and attends staff meetings. 

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is always lifting/carrying up to 10 pounds, frequently lifting/carrying up to 20 pounds and occasionally lifting/carrying up to 35 pounds. Also, the employee is always pushing/pulling up to 20 pounds, occasionally pushing/pulling up to 35 pounds and rarely pushing/pulling up to 50 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, areas of dust, odors, mist and gases or other airborne matter. Work includes protected exposure to infectious bacteria and chemicals.
This position works: some weekends and will empty the bookdrop on holiday closures.