IT Manager

Department: Engineering

Employment Type: Full Time

Location: London, UK

Compensation: £65,000 - £75,000 / year

Description

What you will own

• FundApps’ global corporate IT strategy roadmap in service of the company goals.
• The global IT support service, including service levels, escalations, incident management, employee satisfaction and continuous improvement.
• The Joiner, mover and leaver processes and IAM processes for over 270 users.
• A fleet of MacOS, Windows and Azure Virtual Desktops across 5 offices.
• Administration of the companies SaaS estate and AI tooling.
• Office connectivity, Wi-Fi, meeting-room systems and associated workplace technology across 5 offices.
• Operation of the corporate IT security and compliance controls in partnership with the security team.
• Management of IT vendors, contracts, licences and expenditure, balancing cost, employee experience, security and long-term maintainability.

• MacOS and Windows,
• Okta,
• Google Workspace,
• Microsoft Azure,
• Iru (formerly Kandji),
• CrowdStrike,
• Slack,
• Zoom.

What You'll Bring To The Team

• Background: You are an IT Manager with experience managing complex estates. You are comfortable operating autonomously, making sound decisions and asking for input or support when it will improve the outcome. You keep your users’ productivity at the heart of what you do.
• Work-with-purpose: You can articulate the value of your own work in larger projects or team-wide goals. You have the space to own and deliver solutions and are comfortable working with ambiguity and evolving requirements.
• Have-courage: You are comfortable asking for and giving feedback. You help others when needed and participate in debates, brainstorms, and other team conversations regularly. You build strong relationships with your colleagues across the wider company and can respectfully challenge one another to understand the problem and find the best solutions. As a company, we embrace change and the chance of failure.
• Be-transparent: As a company, we value and aspire to transparency at all levels; you’ll provide work updates to communicate regularly about progress and blockers and reach out for help when needed.
• Raise-the-bar: You seek out opportunities to improve our workflows, processes, and practices; 1% improvements over time improve things for everyone.
• Do-more-with-less: You identify and help implement improvements to processes and standards within the team, seek to optimise our workflows, and share ideas for how to automate manual tasks. As a company, we try to minimise meetings (we have meeting-free Wednesdays) and default to asynchronous written communication over long, multiple-person meetings.

A Few Things To Know Before You Apply