Administrator

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

 

We are looking for an organised and proactive Administrator to join our Strata Solicitors team on a 4 week contract. You will provide essential administrative support to the office, ensuring the smooth day to day running of operations.

 

This is an excellent opportunity for someone with strong organisational skills, attention to detail, and a professional telephone manner who enjoys working in a busy office environment.

 

How you'll make an impact

 

• Open claims on the office case management system and conduct initial enquiries.
• Answer incoming telephone calls and deal with queries professionally.
• Carry out general filing duties, including correspondence, file management, and archiving.
• Open, sort, and scan incoming post.
• Collect and process outgoing post, including post franking.
• Make telephone calls to third parties and motor insurers.
• Process payments on the system and update claim records accurately.
• Request recovery engineer reports and payment packs.
• Provide PLP (Post Litigation Partner) administrative support.
• Photocopy, scan, zip, and prepare documentation as required.
• Assist with general office administration and ad hoc tasks.
• Ensure compliance with Gallagher Bassett and office procedures.
• Undertake any other duties as reasonably required 

 

About you

• Excellent attention to detail and accuracy.
• Strong organisational skills with the ability to prioritise workload effectively.
• A professional and confident telephone manner.
• A flexible and adaptable approach to work.
• The ability to work both independently and as part of a team.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)