Health and Wellness Coordinator

Transform lives, every single day   

Do you want a career that means more? At Anglicare Sydney, we bring the strength, support and strategy to make it happen.  

We are a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centered support. And now, we’re extending our reach and impact even further. 

As a Health & Wellness Coordinator, you will play a key role in helping residents thrive within our Retirement Villages by supporting their health, wellbeing and independence. You will work closely with residents, families and healthcare professionals to connect people with the services, support and community activities they need to age confidently and remain engaged in village life. 

Join a caring and collaborative team where resident wellbeing, meaningful connections and exceptional customer service are at the heart of everything we do. 

Your Opportunity 

This is a part-time permanent position based at Cobbitty Village, working onsite preferably every Monday and Wednesday from 8:30am to 4:30pm. 

You will support residents navigating My Aged Care, accessing community and health services, coordinating assessments and referrals, and maintaining strong relationships with allied health providers and external stakeholders. You will also coordinate resident wellbeing initiatives, education sessions and community activities that promote healthy ageing, social connection and independence. 

Working closely with residents, families, Village Managers and Care Operations Managers, you will help residents access the right support at the right time, while maintaining accurate records, coordinating services, and contributing to future village initiatives 

With empathy, professionalism and a resident-centred approach, you will: 

Resident Wellbeing & Support 

• Build trusted relationships with residents, families and advocates 

• Support residents to access health, wellbeing and home care services that enable them to age in place 

• Conduct wellbeing assessments and develop individualized Health & Wellness Plans 

• Assist residents through the My Aged Care assessment and referral process 

• Coordinate referrals to appropriate care, community and support services 

• Advocate for residents and support them to navigate changing care needs 

Events, Activities & Community Engagement 

• Coordinate and promote a calendar of resident education sessions, wellness programs and community events 

• Encourage participation in village activities that enhance wellbeing and social connection 

Resident Experience & Customer Service 

• Deliver exceptional customer service to prospective, new and existing residents 

• Support residents through key transitions, including moving into the village and accessing care services 

• Respond to resident enquiries, emerging needs and concerns in a timely and professional manner 

Administration & Documentation 

• Maintain accurate resident records and documentation within CRM systems 

• Coordinate scheduling, referrals and service records in line with organisational requirements 

• Prepare reports and support village compliance and regulatory requirements 

Collaboration & Continuous Improvement 

• Work closely with village teams, pastoral care teams and external service providers 

• Contribute ideas and initiatives that improve resident outcomes and village services 

• Support a culture of continuous improvement and resident-focused innovation 

What You'll Bring

You are a compassionate and organised professional who enjoys building relationships and helping older people live well. 

You will also need: 

• Certificate IV in Social Work, Social Sciences, Health Management or a related discipline is good to have 

• Experience using care management systems, CRM platforms and Microsoft Office skills is a plus 

• Excellent written and verbal communication skills 

• Experience coordinating activities, events or community programs 

• Current Driver’s License may be required 

Why Anglicare?       

• We provide meaningful opportunities and choice, both for the individuals and communities we support, and the dedicated people here who make it happen.       

• At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble, and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.       

• On top of that, here are just some of the tangible benefits you will enjoy in a career with us:       

• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax-free.       

• Spend up to $2,650 on accommodation, meals and entertainment and also tax free with salary packaging.       

• Ongoing professional development and leadership training to advance your career       

• Exclusive discounts to over 400 retailers       

• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family       

Are you ready for a career, that means more?      

To apply for this role, please click the ‘Apply’ button or submit. All applicants will receive a response.       

 
Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people of all ages, genders, abilities and cultural backgrounds.      

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.