Accounting Operations Manager

Department: Corporate

Employment Type: Full Time

Location: Nottingham, PA

Description

• SCHEDULE: Monday-Friday 40+ hours a week
• BENEFITS: This position is full-time benefit eligible, elective benefits include:
  • Medical, dental, hearing and vision insurance. 
  • Marathon Health Clinic - a premier on-site healthcare provider. A separate entity from Herr's, located at our Nottingham, PA facility. This facility ensures easy access to tailored healthcare services, preventative care, wellness programs, for employees on any medical plan 
  • Opportunity to contribute to a 401k, with a company match. 
  • Paid vacation, holiday and sick time.
  • Paid Employee referral program. 

Key Responsibilities

• Lead the Accounts Payable, Accounts Receivable, and Master Data teams, ensuring strong daily execution, clear accountability, and ongoing development of team capabilities. 
• Oversee end-to-end AP processes, including invoice processing, payment execution, vendor maintenance, issue resolution, and compliance with approval and control requirements. 
• Manage AR operations, including invoicing support, cash application, collections coordination, deduction/dispute follow-up, and customer account maintenance to support cash flow and strong customer relationships. 
• Ensure accuracy, consistency, and governance of master data across customers, vendors, items, and related records, recognizing its importance to financial integrity and operational effectiveness. 
• Partner with the Assistant Controller to strengthen internal controls, standardize processes, and improve operating discipline across accounting operations activities. 
• Develop, monitor and achieve key performance indicators, with a strong process improvement orientation; for AP, AR, and master data, using data and business insight to identify trends, prioritize issues, and drive timely resolution. 
• Drive process improvement initiatives that improve efficiency, reduce manual work, enhance controls, and support scalability as the business grows. 
• Work cross-functionally with procurement, sales, customer service, supply chain, operations, and IT to improve process handoffs, systems usage, and issue resolution. 
• Support system enhancements, testing, and implementation efforts related to ERP, workflow, automation, and reporting tools impacting accounting operations. 

• Develop and mentor a high-performing team by setting expectations, providing feedback, building bench strength, and fostering a service-oriented, continuous-improvement culture. 
• Lead and positively influence employees towards maximum goal and KPI achievement and employee’s best performance.  
• Maintain and oversee team results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results. 
• Follow up with team members to drive accountability for action steps and timing to deliver events as needed. 
• Monitor and oversee staff performance and holding team accountable for optimal service to both internal and external customers. 
• Demonstrates and fosters a positive work environment consistent with company values and 5Cs.  

Qualifications

• Strong leadership, coaching, and team development skills, with the ability to balance accountability, support, and operational execution. 
• Solid understanding of AP, AR, and master data processes, controls, and interdependencies within a manufacturing or consumer packaged goods environment. 
• Process-oriented mindset with demonstrated ability to identify inefficiencies, streamline workflows, and improve service levels and control effectiveness. 
• Strong systems aptitude, including experience with ERP platforms, workflow tools, and reporting solutions; Microsoft Dynamics experience preferred. 
• Analytical and detail-oriented, with the ability to use data to manage performance, investigate issues, and support decision-making. 
• Effective communication and collaboration skills, with the ability to work across functions and translate operational issues into practical solutions. 
• Ability to effectively present complex information in one-on-one and small group situations to internal/external customers.  
• Excels at collaborating with a diverse array of internal and external customers.  
• Strong organizational and prioritization skills, with the ability to manage multiple deadlines and changing business needs. 
• Commitment to accuracy, responsiveness, internal control, and continuous improvement. 
• Advanced Excel and other desktop technology application skills; comfort working with data to drive insights and decisions.

• Bachelor’s degree in accounting, finance, business, or related field required.   
• 7+ years of progressive accounting operations, shared services, or transactional finance experience 
• Prior people leadership experience, including coaching, performance management, and team development 
• Experience leading AP, AR, collections, cash application, customer deductions, vendor management, or master data functions 
• Progressive experience in manufacturing, food, or consumer packaged goods environments strongly preferred 
• Experience with ERP systems, process improvement initiatives, and cross-functional business partnership 
• CPA or other relevant certification is a plus, but not required