Telesales - Outbound Coordinator I

Accountabilities:

• Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers
• Accepts orders, closes sales, maintains customer records and completes required documentation
• Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
• May have an assigned product line that may overlap other sales teams' territories
• May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
• Able to follow set instructions and processes to complete work
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions

Qualifications:

• Bachelor's degree holder or completed at least 2 years level in college (no back subjects/incomplete units)
• At least 2 years of lead generation or inside sales experience with proven successful sales background
• Experience with heavy cold calling volume (50-100 outbound/day)
• Appointment setting experience is preferred
• Strong negotiation skills
• Strong oral and written communication skills
• Strong detail orientation with the ability to follow defined processes
• Strong time management skills
• Familiarity with CRM tools
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
• Amenable with working on a night shift

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