Strategic Customer Manager

Are you a relationship-driven technical sales professional looking to make a real impact?

• Market aligned remuneration, Bonuses + Annual salary reviews! 
• Opportunity to manage and grow key regional accounts!
• Clear pathways to develop and advance within Motion and the wider network!

We are seeking a commercially perceptive and customer-focused Strategic Customer Manager to manage and grow a portfolio of key strategic mining customers.

This is an individual contributor role that works closely with internal sales, operations, service, and product teams to ensure seamless delivery and outstanding customer outcomes.

What We Offer You: 

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance. 

• Career Progression: Clear pathways to develop and advance within Motion and the wider network with access to free webinars, training events and courses. 

• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs. 

• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities 

What your Day to Day looks like:

• Develop and implement customised account plans for key strategic customers
• Identify cross-sell and up-sell opportunities across our full product and service offering
• Monitor account performance, revenue growth, and customer satisfaction metrics
• Manage contract negotiations and renewals

• Foster strong partnerships with branch teams, technical sales specialists, and operations
• Participate in industry events and forums across North and Central Queensland

About You

We are looking for candidates based in Townsville who understand the local landscape and value long-term customer partnerships. You will bring:

• Proven experience in strategic account management or B2B industrial sales
• Strong commercial acumen and negotiation capability
• The ability to build trusted relationships at multiple organisational levels
• Experience collaborating across cross-functional teams
• Experience in bearings, power transmission and condition monitoring technologies
• A proactive, solutions-focused approach
• Commitment to safety and compliance standards
• Experience within industrial, manufacturing, mining, or related sectors will be highly regarded.

Join Motion and Empower Your Career in Motion! 

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders. 

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people. 

So, if you are interested in joining our group don’t wait, apply now and let us help you empower your career with us! 

MOTION is an equal opportunity employer 

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position. 

If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted 

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.