Sales Manager - AW Singapore

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Sales Manager is responsible for driving growth of the Applied Water business in Singapore's building services & HVAC market, through proactive market development, specification influence, and customer engagement. The role requires a strong hunter mentality, with the ability to identify, develop, and convert new project opportunities, penetrate target accounts, and expand market share across consultants, developers, contractors, end users, and channel partners. This role involves identifying and pursuing high-value sales opportunities, conducting advanced sales presentations, and developing strategies to improve sales performance. The Sales Manager works closely with cross-functional teams to address customer needs, implement corrective actions, and ensure compliance with regulatory requirements. 

Responsibilities:

Sales and Business Development
• Identify and develop new business opportunities
• Build and maintain relationships with clients
• Create and implement sales strategies
• Meet and exceed sales targets
• Conduct market research and analysis

Account Management
• Manage and grow existing client accounts
• Provide excellent customer service and support
• Upsell and cross sell products and services
• Address and resolve any client concerns or issues
• Maintain accurate records and reports of client interactions and sales activities

Product Knowledge and Marketing
• Stay up-to-date with industry trends and product knowledge
• Promote and educate clients on new products and services
• Assist in the development of marketing materials and campaigns
• Participate in trade shows and events to promote company and products
• Provide feedback and insights for product development

Administrative Tasks
• Prepare and submit sales reports and forecasts
• Manage and maintain CRM database
• Coordinate and schedule sales meetings and presentations
• Handle invoicing and payment processing
• Monitor and track sales expenses and budgets

High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:
• A bachelor’s degree in Engineering, Business, Marketing, or a related field with at least 4 years experience or equivalent work experience in pump/HVAC industry that provides exposure to fundamental theories, principles, and concepts.
• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to develop and implement sales strategies and plans.
• Experience in conducting market research and competitive analysis.
• Strong project management skills with the ability to manage multiple projects simultaneously.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.