Service Advisor | Seattle Area Regional Application

Description

Seattle, WA | Mercedes-Benz | Service Advisor | No automotive experience required | Hospitality and sales welcome | Pipeline | Pacific Northwest | Veterans encouraged to apply | $40,000 - $100,000+ OTE

This is a general application for Service Advisor openings across Swickard's Seattle area dealerships. There is no specific position available at this time. Qualified candidates will be contacted as opportunities arise.

• OUR SEATTLE BRANDS INCLUDE: Mercedes-Benz, Volvo, BMW, Porsche, Audi, Volkswagen, Toyota

IS THIS YOU?

• You're a clear, composed communicator who builds guest trust naturally -- through honest recommendations, accurate estimates, and following through every time

• You come from service advising, hospitality, sales, or another guest-facing role and you're ready to build a high-earning advisory career at a hospitality-first automotive group

• You're open to what's next and want to be in conversation with Swickard before a specific opening arises

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

We operate multiple dealerships across the Seattle area -- representing Mercedes-Benz. When Service Advisor openings arise at any of our stores, we want qualified candidates ready to move. No automotive experience required -- we hire for communication skills, hospitality instinct, and follow-through, and train the brand knowledge. If you're a guest-facing professional in or open to this market, we'd like to start the conversation now.

WHAT YOU'LL DO

• Serve as the primary point of contact for guests throughout the service process -- from write-up to delivery

• Translate technical repair information into clear, confident communication that earns trust and sets accurate expectations

• Build precise estimates, commit to realistic timelines, and follow through on every promise made to the guest

• Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule

• Identify and present additional service recommendations that protect guest safety and vehicle performance

• Deliver a consistent, professional guest experience that keeps people coming back

WHAT WE'RE LOOKING FOR

• No automotive experience required -- service advisor, hospitality, sales, or any guest-facing background welcome

• Clear, composed communicator -- able to explain service needs in plain language and follow through without gaps

• Organized and accurate under the pace of a busy service operation

• Self-motivated with a genuine drive to serve people well and grow your earnings

• Valid driver's license with a clean driving record

WHAT WE OFFER

• OTE of $40,000 - $100,000+ annually -- specific to each store and opening

• Paid OEM manufacturer and product training from day one

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• Clear career path -- strong advisors grow into senior advisor and service management roles at Swickard

• Employee vehicle purchase and service discounts

WHY SWICKARD AUTO GROUP -- SEATTLE

• Seattle's luxury automotive market rewards service advisors who communicate clearly, follow through consistently, and make every guest interaction feel effortless

• Mercedes-Benz guests are loyal when they're taken care of -- the advisor who earns their trust builds a book of repeat business that compounds over time

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• A hospitality-first culture where the service advisor is central to the guest experience -- not just a transaction processor

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Service Advisor does every day

This isn't a posting for a role that's open today -- it's an invitation to connect. We proactively build service advisor pipelines in Seattle so that when an opening arises, we're ready to move. If you're open to a conversation about what's possible in Seattle with Swickard -- we'd like to hear from you.