Business System Analyst

Position Summary

The Maximo Business Analyst & Reporting Analyst is responsible for supporting and optimizing IBM Maximo solutions through business process analysis, reporting development, user training, and functional support. This role serves as the primary liaison between business stakeholders and technical teams, ensuring that Maximo capabilities, reporting solutions, and business processes align with operational objectives.

A key responsibility of this position is driving Maximo 2.0 user adoption through comprehensive training programs while developing and maintaining enterprise reporting solutions using BIRT, Cognos, Power BI, MAS Reporting, and other reporting technologies.

Key Responsibilities

• Partner with business stakeholders to gather, analyze, and document business requirements.

• Support business process improvements across Asset Management, Maintenance, Inventory, Procurement, and Work Management functions. •Design, develop, maintain, and enhance reports, dashboards, scorecards, and KPIs within Maximo 1.0 and Maximo 2.0 environments.

• Create operational, management, compliance, and executive reporting solutions using BIRT, Cognos, Power BI, MAS Reporting, and related reporting tools. • Analyze reporting requirements and translate business needs into actionable reporting and analytics solutions.

• Validate report accuracy, data integrity, and performance.

• Lead Maximo 2.0 end-user training initiatives and support organizational adoption efforts.

• Develop training curricula, user guides, job aids, quick-reference materials, and knowledge articles.

• Facilitate classroom, virtual, and hands-on training sessions for business users and system administrators.

• Provide functional support, troubleshooting, and root cause analysis for Maximo-related issues.

• Support testing activities, including test planning, test execution, user acceptance testing (UAT), and validation

. • Collaborate with technical teams on system enhancements, integrations, and upgrades.

• Maintain functional documentation, process maps, and reporting specifications.

• Identify opportunities to improve business processes, reporting capabilities, and user experience.

Recommended Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or related field, or equivalent experience.

• 3–5 years of experience supporting IBM Maximo as a Functional Analyst, Business Analyst, or Reporting Analyst.

• Experience developing reports and dashboards using one or more of the following:

• BIRT

• Cognos Analytics

• Power BI

• Maximo Application Suite (MAS) Reporting

• Experience creating and delivering system training and user enablement programs.

• Strong understanding of Enterprise Asset Management (EAM) business processes.

• Experience gathering and documenting business requirements

. • Strong analytical, problem-solving, communication, and presentation skills.

Preferred Qualifications

• Experience supporting Maximo 1.0 to Maximo 2.0 transformation initiatives.

• Experience with Maximo Manage, MAS Monitor, Mobile, Scheduler, or Health applications.

• Knowledge of SQL and data analysis concepts.

• Experience integrating Maximo with ERP systems such as SAP or Oracle.

• Experience working in Life Sciences, Manufacturing, Healthcare, Utilities, or other regulated industries.

• Familiarity with Agile project methodologies.

Key Success Metrics

• Successful adoption and utilization of Maximo 2.0 capabilities.

• Delivery of accurate, timely, and actionable business reports and dashboards. • Positive end-user training and support feedback.

• Reduction in reporting-related support issues.

• Improved business process efficiency and data quality.

• Timely completion of enhancement, reporting, and training initiatives.

Experience and Education Requirements

• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 2-5 years related experience or Master’s degree and 0-2 years

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [email protected].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected].

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

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Salary:

$68,200.00 - $113,600.00