Transformation Lead

Job Family Group:

Business Support Group

Job Description:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!

Job Title:Transformation Lead

Segment: C&P

Job Level:G9

Function: C&P - BTC

Reports to: Head of C&P BTC

Business Unit: C&P BTC - Programmes

Travel: As relevant to transformation engagements in C&P BTC

Tower/Enabling:Transformation

Direct Reports: Analyst

Location: Pune

Job Purpose

This role exists to ensure a consistent delivery of transformation across the scope of processes at the C&P BTC whilst also ensuring adherence to the global agenda and strategies. The person in this role will partner directly with the Head of C&P BTC to design, drive and deliver large-scale business transformation initiatives that elevate the BTCs value contribution to the enterprise.

This role carries dual accountability:

Leading the end-to-end transformation agenda - shaping the vision, streamlining disparate processes, embedding automation, and institutionalizing a culture of continuous improvement; and Running a well-adapted Transformation Management Office (TMO) that supervises, reports and governs the portfolio with leadership-grade rigour. Success will be measured through tangible outcomes, value delivered, and the maturity of execution rigor established across the BTC

The person is expected to have an understanding of the bp business and understand how to combine solutions (template, automation, technologies) and ways of implementing change (agile, training, process, procedure, etc.) to achieve benefits for BTC and the businesses.

Key Accountabilities.

Lead Portfolio of Transformation Projects

• Define and lead the multi-year transformation roadmap for the BTC in alignment with enterprise strategy and BTC Head priorities.
• Shape the business case, target operating model, and value architecture for major transformation programs (process, technology, operating model, location strategy)
• Diagnose disparate, fragmented or duplicative processes across BTC ; invent simplified, standardised, scalable to-be states
• Identify and prioritise automation opportunities (RPA, workflow, low-code, AI/GenAI, analytics) and partner with technology teams to deliver them
• Mobilise cross-functional teams, external partners, and senior collaborators to deliver sophisticated change at pace.
• Anticipate risks, dependencies and change-management implications; design and implement mitigation plans
• Provide strategic leadership in the development of transformation roadmaps in partnership with bp Businesses, Transformation tags for each sub entity, and GPOs
• Translate strategic intent into measurable KPIs, baselines, glide-paths and benefit realisation plans
• Track value delivered against committed benefits; defend numbers in leadership and finance reviews
• Institutionalise Lean / Six Sigma / Agile ways of working; build a continuous improvement engine with idea-to-impact pipelines
• Provide leadership and direction to Project Delivery Managers in executing strategy as well as transformation projects
• Ensure robust cost and budgetary control of both overhead costs as well as costs of transformation projects.

Lead the Transformation Management Office

• Set up and run the BTC TMO as an enabler, not an overhead - lightweight cadence, sharp insights, decision-ready outputs
• Maintain the master portfolio view: scope, milestones, RAID (risks, assumptions, issues, dependencies), budget burn, benefit tracking and resourcing
• Standardise TMO templates, governance gates, escalation protocols and stage-gate reviews across the portfolio
• Build a 'single source of truth' dashboard suite (executive summary, deep-dive, financial view) refreshed on a well-adapted cadence
• Curate insights for the BTC Head's reviews with the global executive team, board updates and other leadership forums
• Stand up and maintain structured data repositories for the transformation and TMO portfolio - artefacts, status reports, dashboards, contracts, governance minutes
• Define and implement rigour around version control, document hygiene, retention and audit trails.
• Implement role-based access management with least-privilege principles; conduct periodic access reviews and revocations.
• Ensure compliance with enterprise data, security and confidentiality policies (especially for sensitive financials, headcount and client-impacting data).

Key Challenges

• Build and maintain strong connectivity with regional business stakeholders to ensure alignment and collaboration
• Ensure clear alignment between strategic objectives and the execution of projects and continuous improvement initiatives
• Secure appropriate and timely funding from business partners to enable successful delivery of projects
• Clearly define and communicate value drivers for each project, extending beyond cost savings to broader business benefits
• Efficiently handle challenging priorities and project demands within and across the C&P BTC
• Ensure sponsorship from Leadership is sustained through approved timelines beyond initial sign off through regular updates and insights

Any Other Relevant Information (Particular reference to planning (nature and impact), scope of impact (Team, BU, Segment, BP globally etc.)

• This role is centred on operations within the C&P BTC, with a strong emphasis on coordinated working across globally dispersed teams supporting various activities
• Projects may intersect with ongoing programs, presenting complexities related to funding, governance, and ways of working
• Strong relationship-building is critical, requiring close collaboration across C&P BTC locations, GPOs, Process Hub, cross functional teams and sub-entity business SPAs
• Flexibility is crucial to accommodate global meetings and varying time zones.

Qualification & Experience and Proficiencies

Essential Education

• A Bachelor’s Degree or Master’s in Business Administration from a recognized Institute
• PMP trained or equivalent Project Management certification
• Six Sigma trained or equivalent
• Agile Project Management (Scrum framework) experience ideally as Scrum Master/Product owner (Scrum Master certification is an advantage)

Essential Experience

• A minimum of 15 years total experience with a minimum of 7 to 10 years of relevant Transformation Management experience
• Significant senior programme management experience and track record in leading a sizeable Transformation portfolio and portfolio governance with the appropriate execution and reporting tool set (waterfall & agile)
• Experience leading multiple teams and capabilities to deliver complete complex project scope
• Consistent record leading multiple stakeholders effectively
• Experience leading virtual teams across multiple geographies
• Deep understanding of Project Management Office processes
• Experience of working in fast-paced, high-demand, delivery-oriented environments
• Proven experience with project management tools and applications (e.g. Microsoft Project, Power Point, Excel, etc.).
• Excellent communication and influencing skills at all levels of the organisation
• Strong commercial acumen and understanding of customer impacts
• Proven track record of delivery of programs or work
• Desirable Criteria
• Experience of BPO and Shared Services type transitions/programs
• Vendor/Third Party management experience (including vendors, third parties, and sub-contractors)
• Experience leading delivery of business cases by monitoring costs and value delivered and intervening with corrective action when necessary to achieve commercial outcome.
• Any Regional Differences:
• Scope of service varies by region and centre
• Cultural variances
• Processes may not be standardised across regions and sub entities.

Value & Behaviours

• Safety :Demonstrate commitment to safety
• Respect:Communicate and influence with respect.
• Excellence :Pursue standardisation and simplification.
• Courage :Make the right decision.
• One Team :Provide direction and create alignment.

Performance Measures

Stakeholder management : Stakeholder management plan including comms and engagement

Reporting : Measurable and effective reporting that drives outcomes and highlights deficiencies.

Influencing : Ability to influence at all levels of the organisation (depth and breadth) demonstrated through approved recommendations

Commercial Outcomes : Lead the Scope, Resource and Time to drive balanced commercial value

Economic : Achieve the planned Transformation targets as agreed by the BTC LT

Quality :Deliver measurable and balanced change at pace through tactical / detailed / strategic transformation projects

Travel Requirement:

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agility tools, Business Acumen, Business Operations, Business process architecture, Business process control, Business process improvement, Business Transformation, Communication, Data Management, Data visualization and interpretation, Decision Making, Demand Management, Design Thinking, Goal Setting, Influencing, Lean Practices, Managing change, Managing Performance, Project and programme management, Six Sigma, Stakeholder Engagement, Stakeholder Management, Strategic Thinking {+ 1 more}

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.