Quality Manager

Job Description:

About us:

M&C Specialties, a business unit within the Pressure Sensitive Adhesives and Components division of Illinois Tool Works (ITW), is a leading global converter with advanced engineering and manufacturing facilities in North America, Europe and Asia. We offer differentiated solutions and enhance our customers’ competitive advantage through our:

• 80 years of market expertise with a focus on Healthcare, Electronics, and Battery
• Global organization with a local sales and customer service team
• Turn-key contract manufacturing partners
• Creative solutions maximizing product performance and market competitiveness
• Close engagement with our customers ensuring the best product solutions
• Commitment to providing unparalleled value
• Organization’s strength (Fortune 300 company)

To learn more about us, please visit https://mcspecialties.com

As an ITW company, we are proud to offer to our employees:

• Competitive, merit-based compensation
• Comprehensive medical, prescription, vision, and dental benefits
• A 401(k) plan with a generous match and immediate eligibility
• An additional retirement contribution of 3-6% (based on age and years of service) of your eligible pay added to your 401(k) plan
• Generous paid vacation, sick days and holidays
• Company paid life insurance, short-term disability, and long-term disability
• Life Assistance and Wellness Programs
• Educational Assistance

SUMMARY: This position is responsible for the development, maintenance, and continuous improvement of all aspects of the quality management system as well as ensuring the quality standards for processes, materials, and products are being met.

Essential Job Responsibilities:

• Supporting customer requirements within the organization and proposing improvements to the quality management system.
• Developing internal directives and standards for the quality management system and ensuring their compliance.
• Planning and monitoring the execution of regular internal audits in accordance with quality standards and industry requirements.
• Evaluating internal quality audits, identifying causes of nonconformities, defining and implementing corrective and preventive actions, and monitoring their effectiveness.
• Conducting external supplier audits.
• Cooperating with auditors during external audits and coordinating personnel to provide support to audit teams.
• Preparing documentation, reports, and audit summaries from internal and external audits for management team.
• Managing activities focused on risk analysis and risk reduction.
• Effectively managing situations to enable production and business continuity.
• Investigating, analyzing, and closing customer complaints in an effective and timely manner
• Providing consulting and advisory support to internal and external customers.
• Leading, motivating, evaluating, and monitoring the performance of the quality team.

SKILLS and COMPETENCIES:

• Core tools knowledge and experience
• Ability to read 2D and 3D drawings and specifications
• Quality auditor certification preferred

EDUCATION and/or EQUIVALENT EXPERIENCE:

• Bachelor’s degree
• 4+ years of experience in a quality control or assurance role in manufacturing environment
• Minimum of 2 years of experience leading a quality function
• Experience with and solid understanding of national/international QMS standards such as ISO 9001:2015, ISO 13485:2016
• Broad experience with quality systems, including but not limited to validation, non-conformance, CAPA systems and investigations, laboratory controls, and production and process controls

Compensation Information:

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.