Airport Rental Agent

Description

Budget Avis Car and Truck Rental of Utah is looking for a dependable, customer-focused Airport Rental Agent to join our Cedar City team.

In this position, you will be one of the first points of contact for customers arriving at the airport. You’ll help travelers select the right rental vehicle, complete rental agreements, explain available options, and make sure each customer has a smooth experience. You’ll also assist with preparing and checking vehicles between rentals.

This is a hands-on position that combines customer service, sales, administrative work, and vehicle operations. The ideal candidate is comfortable staying busy, communicating with a variety of customers, and handling multiple priorities throughout the day.

Why Join Us?

• Competitive hourly pay with performance-based incentives
• Health, dental, and vision insurance
• Paid time off and holiday benefits
• 401(k) with company match
• Opportunities for advancement and professional development
• Supportive, team-focused work environment
• Training to help you develop customer service, sales, and operational skills
• Opportunity to work with a recognized national rental brand while being part of a locally operated business

What You'll Do

• Welcome customers and assist them throughout the rental process
• Review reservations and help customers select vehicles based on their needs
• Explain rental agreements, vehicle features, rates, protection options, and available upgrades
• Recommend additional products and services when appropriate
• Complete rental contracts and accurately enter customer and vehicle information
• Process payments and maintain accurate transaction records
• Respond to customer questions and resolve concerns in a professional manner
• Check vehicles for damage and document their condition before and after rentals
• Help ensure vehicles are clean, properly prepared, and ready for the next customer
• Coordinate with other team members to maintain vehicle availability
• Keep the rental counter, customer area, and work areas neat and organized
• Follow company procedures, safety standards, and applicable requirements
• Perform other duties that support the daily operation of the airport location

About Our Company

For more than 45 years, our family-owned and operated company has built its business around people, service, and strong local teams. As part of the Budget Avis Car and Truck Rental network, we combine the resources and recognition of a national brand with the flexibility and personal approach of a locally operated business.

We believe every employee plays an important role in our success. If you're looking for an opportunity where you can build valuable customer service and sales skills while growing with a team, we'd like to hear from you.

Requirements

• High school diploma or equivalent
• Customer service, sales, retail, hospitality, or rental-car experience is a plus
• Strong verbal communication and interpersonal skills
• Comfortable working with customers in a busy airport environment
• Able to remain professional and composed when handling challenging situations
• Self-motivated and capable of working independently
• Strong attention to detail and accuracy
• Willingness to work weekends and other scheduled shifts
• Valid driver's license with a good driving history; no more than two incidents/accidents within the past three years
• Must be at least 18 years old
• Must be legally authorized to work in the United States
• Employment is subject to successful completion of a background check and drug screening