Compliance and Risk Coordinator - Chadstone

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

 
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Role purpose

The primary purpose of the Compliance & Risk Coordinator, Chadstone, is to administer the health and safety management system while supporting the Assistant Operations Manager in ensuring compliance with statutory obligations. This role focuses on reducing the potential for harm by recommending strategies and actions that elevate awareness, engagement, and business improvement in health and safety practices. The Compliance & Risk Coordinator, Chadstone manages changing business services activities based on evolving business needs. This role involves executing a well-considered strategy in alignment with the Chadstone Business Plan to achieve key deliverables. By fostering a proactive approach to compliance and risk management, the Compliance & Risk Coordinator contributes to creating a safe and compliant environment for all stakeholders at Chadstone.

Key Accountabilities 
 

Risk & Compliance

• Administer the Vicinity health and safety management and compliance systems.
• Onboard new centre starters within the health and safety framework.
• Complete audits and risk assessments in accordance with a planned and ad-hoc program to demonstrate performance and identify improvement opportunities.
• Manage the fire system isolation and permit-to-work processes, completing fire system isolations and ensuring all insurance requirements are met in relation to system impairments. Issue permits to work.
• Conduct routine training toolbox talks with team members.
• Manage the public liability review, documentation, and resolution process.
• Conduct inspections of fire and mechanical plant rooms, ensuring they are maintained in a clean and tidy state in collaboration with the Assistant Operations Manager.
• Ensure hazardous materials, dangerous goods, roof safety, and other required documents are available at posted locations.
• Maintain the centre’s health & safety activities calendar and follow up with relevant leads on outstanding tasks.
• Assist with the centre’s AESMR compliance requirements as requested.
• Act as the primary contact for the contractor management process via Rapid Global.

Services Support

• Manage after-hours requirements including BMS (building management system) schedule programming for lighting, HVAC, isolations, and other related tasks.
• Manage the mall coordination plan, ensuring furniture pods, bins, and internal pots are in approved locations. This includes internal and external wayfinding signage, such as media screens and VMS boards.

Administration

• Schedule, minute, and follow up on emergency planning and health & safety committee meetings.
• Review service dockets and maintenance reports, and issue purchase orders to approve required works.
• Manage procurement processes in line with Vicinity guidelines.
• Utilise the maintenance management system to log, assign, and attend to maintenance tasks.
• Contribute to operational reports and presentations as needed.

Key Role Relationships

• Operations
• Centre Management
• Contractors
• Retailers
• Customers
• Health & Safety
• Risk & Compliance.

Experience & Capabilities 
 

ESSENTIAL EXPERIENCE (what you have done)

• A qualification in the health and safety discipline is preferred.
• Experience identifying strategies to improve outcomes around health, safety, and compliance. 
• Experience in retail, commercial or industrial assets over 50,000 sqm.

CRITICAL KNOWLEDGE (what you need to know)

• Strong working knowledge of applicable building compliance and health and safety standards, guidelines, and regulations.
• Understanding of contractor management through the administration and retention of permits.
• Foundational knowledge on how to build a short-term plan and a demonstrated proficiency in MS office in supporting admin platforms.
• Demonstrated understanding of administrative duties as required including writing performance and duty management reports.
• Unwavering approach to deliver a safe and healthy environment.
• Willing to maintain a strong knowledge of relevant acts, legislation, and standards.
• Demonstrate the practical support to the centre team to motivate and recognise people to ensure they achieve the best results in their current role.
• Demonstrated instances of delivering projects on time, within budget and in compliance with key handover dates as delegated by the OM as required.
• Have an eye for detail and don’t accept standards less than best in class.
• Understand and show respect for the diversity of the Vicinity community.
• Ability to support the operating model in creating an environment where people feel confident and supported.
• Strive to build robust, effective and mutually beneficial relationships that better outcomes and culture.
• Understand the needs of others and support the delivery of operational outcomes as required.

CAPABILITIES (what you can do)

• Collaborate as an Asset Team - Collaborate for best outcomes for asset and team versus best outcome for individual – Foundational.
• Planning & Prioritisation - Identify the tasks required to achieve the desired outcomes and prioritise tasks in the right order – Foundational.
• Customer Focused - Understand various customer stakeholders and always consider their needs when making decisions – Foundational.
• Develop Strong Stakeholder Relationships - Identify, nurture and strengthen diverse stakeholder relationships – Foundational.
• Problem Solving - Use logic and methods to solve problems with effective solutions – Foundational.
• Health, Safety, Environment & Wellbeing - Integrate health, safety, environment and wellbeing into ways of work at asset level to ensure the safety of everyone – Foundational.
• Regulatory Framework & Environment - Undertake business activity and decision making with prudent understanding and interpretation of relevant regulatory frameworks – Foundational.
• Demonstrate Financial Acumen - Understand how the business operates, the market dynamics and what must be done to be a successful business, both for the short term and longer term – Foundational.
• Understands Asset Vision & Strategy - Know the ‘why’ behind decisions and actions, think bigger than today, and plan for the future – Foundational.

PERSONAL ATTRIBUTES (who you are)

You consistently demonstrate and role model the behaviours that bring the Vicinity values to life: 

Respect: 

• We listen to and acknowledge each other's views 
• We have difficult conversations with care 

Integrity: 

• We back our words with the right actions
• We do the right thing, no matter the situation 

Customer Focus: 

• We nurture a genuine connection with our customers 
• We consider customer needs when making decisions 

Collaboration: 

• We invite the right people to the table 
• We balance consensus with decisive actions 

Excellence: 

• We always strive to improve
• We share our challenges and celebrate the wins
   

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options

• Birthday leave & purchased additional leave

• $1,000 worth of VCX securities rewarded for eligible team members

• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email: [email protected]

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.