Associate Engineer, IT Eng System Mgr

Req. ID:

JR112672 Associate Engineer, IT Eng System Mgr

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As part of your responsibilities, you will be required to:

• Support essential IT operations across operating systems, security tools, applications, servers, laptops, desktops, software, and hardware while collaborating with Lab, Data Center, Cloud, IT, and Engineering teams. Open to fresh graduates with 0 years of experience. ( Linux and Windows knowledge is mandatory)
• Provide 16/5 rotational on-call support, ensure SLA compliance, classify incidents accurately, communicate ticket status, and manage escalations through timely resolution.
• Troubleshoot operational issues, perform incident and problem management, identify root causes, and deliver technical support aligned with business priorities.
• Monitor system performance, review logs, perform trend analysis, and take proactive actions to improve uptime, solution health, and operational reliability.
• Use knowledge bases, best practices, technical articles, and continuous learning to improve support quality and resolve recurring issues effectively.
• Identify, design, and implement scalable process and technology improvements that enhance support for engineering tools, services, and operational workflows.
• Apply AI-enabled ways of working, including Microsoft Copilot, Generative AI, automation, analytics, and AI-assisted troubleshooting, to improve productivity, reporting, monitoring, ticket analysis, and knowledge management.
• Use AI responsibly by validating AI-generated outputs, protecting confidential information, following security and compliance requirements, and supporting Micron’s Responsible AI principles.
• Provide day-to-day technology direction across Linux and Windows hosts in Lab, Data Center, and Cloud environments.

Technical Skills & Tools:

• Ansible, Kubernetes/OpenShift, RH Satellite, Zabbix, and infrastructure monitoring tools.
• Virtual machines, containers, and cloud platforms including AWS, Azure, and GCP.
• CI/CD tools such as Jenkins and related automation frameworks.
• AI-enabled productivity and engineering tools, including Microsoft Copilot, Generative AI, automation scripts, analytics dashboards, and intelligent monitoring solutions.
• Ability to learn and apply new utilities, tools, and technologies through knowledge transfer sessions and continuous technical development.

Job Profile(s):

System Manager E1

Relocation level: (TBD)

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.