Property & Casualty Supervisor

Pay Range: $37.66/hr. - $48.95/hr. | $78,326 - $101,824 annual compensation

Job Posting Closing on: Monday, October 26, 2026 📅

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Property & Casualty Supervisor job is available with the City of Fort Worth Financial Management Services Department, Property & Casualty division. The Property & Casualty division administers the City’s property and casualty claims function and helps protect the City’s financial interests through consistent claims management, regulatory compliance, risk assessment, and coordination with City departments, legal counsel, and external partners. This position provides dedicated leadership and operational oversight for the claims team and supports continuous improvement, staff development, and responsive customer service.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Public Administration, Finance, Risk Management, or a related field
• Four (4) years of responsible experience in property and casualty claims handling, claims investigation and resolution, regulatory compliance, risk management, or a related field
• Three (3) years of administrative and supervisory experience
• Valid Texas driver’s license
• Possession of and ability to maintain a valid Property and Casualty or Multi-Lines Adjuster License issued by the Texas Department of Insurance at the time of hire

Preferred Qualifications:

• Six (6) or more years of property and casualty claims, risk management, or related experience, including supervisory or lead experience
• Experience with public-sector or self-insured property and casualty programs, including complex claims, litigation coordination, and regulatory compliance
• Experience using claims management systems and analyzing claims-related financial activity, reports, trends, and reserving practices
• Professional risk or insurance certification such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), or Associate in Claims (AIC)

The Property & Casualty Supervisor job responsibilities include:

• Supervising and leading claims adjusters by assigning and prioritizing workloads, conducting performance evaluations, providing training and technical guidance, and supporting hiring, disciplinary, and workforce planning activities
• Reviewing, assigning, and monitoring property and casualty claims to ensure timely, accurate, consistent, and compliant handling; conducting claim audits and reviewing reserving practices
• Resolving escalated or sensitive claims, customer complaints, and disputes, and coordinating with the City Attorney’s Office on claim evaluations, litigation matters, and dispute resolution
• Identifying and implementing process improvements to strengthen operational efficiency, workflow consistency, internal controls, and customer service
• Preparing and reviewing claims-related operational and financial reports; overseeing documentation, policy and procedure development, audit support, and regulatory compliance
• Collaborating with City departments, Legal, Finance, external agencies, vendors, and other partners to address risk management issues and improve service outcomes
• Assisting with contract, insurance requirement, and certificate of insurance reviews to support appropriate risk transfer and mitigate operational and financial risk
• Monitoring claims-related expenditures and program activity, supporting budget and resource planning, vendor coordination, staff training, loss prevention initiatives, and continuity of daily operations in the absence of the Property & Casualty Manager

Working Conditions and Physical Demand

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing and balancing.

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Apply Now! Come be part of something special in Fort Worth. 🌟