Sr Manager, Program Management

Job Description

Millions of people interact with FIS-powered technology every day, often without realizing it. Behind those experiences are teams of innovators, problem solvers and collaborators working to make financial services more connected, efficient and accessible. Join us and help shape what’s next in fintech. 

About the role 

• Manages the execution of projects in accordance with organization's project management methodology. Develops, prioritizes and submits project plans, budgets and methodologies across a range of key projects.
• Defines project resources, performance reviews and post implementation evaluations. Takes ownership of the successful implementation of a set of projects.
• Manages the work of project managers and identifies and resolves operational problems and minimizes delays.

Your key responsibilities 

• Oversees a team  of project management professionals that lead and direct planning, execution, controlling, reporting and communication of complex and unique projects across an array of functional activities.
• Manages, monitors and evaluates the execution of projects with a span of influence that typically require working within multiple business segments and/or across corporate shared service resources.
• Ensures project completion within agreed timelines, scope, effort, and quality.
• Monitor and report project risks that can lead to missed service levels to senior leadership and other stakeholders.
• Designs, implements, and conducts analysis of project reporting used by senior management in regard to project timeliness, resource capacity, client demand, and resource utilization.

What you bring 

Required qualifications 

• Successful and proven experience leading, developing and maintaining mutually supportive relationships with clients, colleagues and third parties.
• Strong background in collaborating and working across the enterprise and client / partner organizations.
• Drives continuous process improvement related to a wide range of business services, methodology and project processes to reduce cost, improve quality and service levels for the clients (internal and external). 
• Excellent communication, project management, process improvement and organizational skills.
• Experience in stakeholder management, conflict management and resolution.

What we offer you

At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next. 

Here’s what else we offer: 

• Opportunities to make an impact in fintech 

• Internal career growth opportunities 

• Personal and professional learning 

• Inclusive, diverse work environment 

• Resources to give back to your community 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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