Purpose:

Performs essential base-level tasks and functions related to service fulfillment, disinfection & sanitation in patient facing, ancillary or back-office areas Provides service, support & colleague or customer support in accordance with level of experience, education, regulatory agency standards & established policies & procedures. Conducts daily functions in a compassionate, ethical & respectful manner. Supports patients, families & guests in exceeding their expectations. Demonstrates the ability to deliver personalized care & service unique to the patients' & families' expectations / needs. Note: “patients” refers to patients, clients, residents, participants, customers, members

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Performs job related activities for customers in designated areas. Responds promptly & directly to meet or exceed customers’ needs. Process Focus: Follows standards of performance & work processes in designated areas. Is careful not to waste unnecessarily, being respectful of equipment & material resources. Communication: Maintains appropriate communication related to all colleagues, patients, visitors & families. Environment: Performs work in an environmentally safe, professional & healthy manner; self-monitors & initiates corrections & / or seeks guidance when needed. Demonstrates flexibility & self-direction by responding as a team player. Helps to create a positive work environment that promotes productivity. Accountable for continuous self development & supporting the growth of others. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role

(not inclusive of titles or advancement career progression) Technician Duties include requesting, receiving, distributing equipment & obsolescence management & stocking of general med-surg supplies in various healthcare settings. Works with end users as necessary to request supplies, troubleshoot supply issues, & resolve discrepancies as they occur. Maintains work & supply storage areas & equipment in a clean, up to date, organized & safe condition Performs periodic PAR level replenishment duties using various resupply procedures to maintain stock levels Serves as a frontline Supply Chain support representative for ordering, data entry & payment activities. Assists Supply Chain Leader with special assignments. 70%+ time provide inventory or data support

Technician, Advanced.

2+ years Supply Chain experience in a healthcare setting. Experienced with health ministries and System supply chain processes within specialty areas. Trains colleagues & readily assume responsibility for extra assignments. Serves as a frontline Supply Chain support representatives for complex orders, data entry, reporting & payment activities and initiatives. Includes knowledge of all duties described in Technician role. 70%+ time provides inventory or data support Trinity Health Job Description Technician, SCM / Gen & Adv

Minimum Qualifications

Have received a High School Diploma or equivalent. Be able to complete additional education, training and competency tests as required. Valid driver’s license where required by assignment.

Additional Qualifications

(nice to have) Previous Supply Chain experience in a healthcare, warehousing, or other distribution environment.

Physical & Mental Requirements & Working Conditions (General Summary) Direct Healthcare Services / Indirect Healthcare / Support Services: • Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional • Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional • Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional • Exposure to interruptions, shifting priorities & stressful situations. Frequent • Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent • Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent • Perform manual dexterity activities & / or grasping / handling. Frequent • Ability to climb, kneel, crouch & / or operate foot controls. Occasional • Use a computer / other technology. Frequent • Sit with the ability to vary / adjust physical position or activity. Frequent • Maintain a safe working environment & use available personal protective equipment (PPE). Continuous • Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous • Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent • Lift a maximum of 30 pounds unassisted. Occasional • Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous • Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous • Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

Indirect Healthcare / Support Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent • Lift a maximum of 30 pounds unassisted. Occasional • Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Frequent • Encounter a clinical / patient facing / hands on interactive work environment. Occasional • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous • Work outdoors with variable external environmental conditions. Occasional