Retail Lead

Stovepipe Wells in Death Valley National Park - Journey Beyond the Ordinary. Stovepipe Wells has an 80-room hotel, restaurant, bar, pool, gas station, general store, and gift shop.  Stovepipe is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Death Valley National Park. POWDR operates Stovepipe Wells under a long-term concession contract with the National Park Service.

Position: Retail Team Lead

Location: Stovepipe Wells, CA.  Inside Death Valley National Park.

Job Status: Full Time, Year-Round

Stovepipe Wells has an 80-room hotel, restaurant, bar, pool, gas station, general store, and gift shop.  Stovepipe is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Death Valley National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Substantial renewable energy projects and energy efficiency upgrades will also be completed.  POWDR operates Stovepipe Wells under a long-term concession contract with the National Park Service. 

Job Summary:

The Retail Lead is responsible for overseeing and supporting the day-to-day operations of the General Store, Nugget Retail Store, and Gas Station. Acting as the Retail Manager’s direct support, this position helps lead and direct team members, maintain efficient store operations, and ensure a consistent, welcoming, and well-organized retail experience.

The Retail Lead will oversee the receiving process for merchandise, retail products, and inventory, utilizing the inventory and POS systems to accurately track, manage, and account for all inventory with a high level of attention to detail and accountability. This role is responsible for ensuring inventory is properly received, organized, back stocked, and replenished on the sales floor to maintain appropriate product levels and attractive merchandise displays.

The ideal candidate will take an active role in supporting loss prevention efforts, maintaining inventory accuracy, and ensuring the stores are clean, organized, well-stocked, and operating smoothly. This position requires strong leadership, organizational skills, initiative, and the ability to support the Retail Manager in keeping all retail operations running efficiently.

This position reports directly to the Retail Manager. The Retail Lead will actively cultivate a safe, friendly, and fun work environment where outdoor adventure and environmental stewardship are embraced.

Essential Duties and Responsibilities:

• Receive all merchandise and ensure a timely entry into the retail inventory system and product placement on the sales floor.
• Processes functions and data with YellowDog inventory and POS Square systems with accuracy and competency.
• Oversees receiving of ordered inventory, retail soft goods, accessories, and grocery/food items. (All Retail goods).
• Complete all Invoice receiving in inventory management system to ensure timely payment to vendors. 
• Works closely with POWDR Retail Director to communicate store needs and inventory requirements.
• Matches and reconciles invoicing, orders and helps to complete monthly cycle counts and annual inventory for retail inventory activities.
• Works with the Retail Manager to oversee discounting.
• Stocks goods, logs inventory counts into systems, and ensures correct pricing following NPS mark-up guidelines.
• Comprehends and communicates ESQ (environmental, safety and quality standards) and accountability to ensure effective and efficient teamwork.
• Works directly with Retail Management to assess the performance of products carried.
• Helps to maintain displays for inventory flow. 
• Ensures excellent customer service and efficiency.

Other Duties as Assigned:

• Assists Retail leadership as needed
• Assists with sales and floor operations when needed
• Follows Stovepipe’s “Solid Waste Landfill Diversion Procedures,” and is familiar with Stovepipe’s “Green Procurement Guidelines,” and works together with the leadership team to support implementation of these NPS requirements.
• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Work Location:

• Due to the in-person nature of the hospitality business, this position is on-site. Housing will be provided on-site.   
• A flexible schedule with commuting from Pahrump or Beatty will be considered. 
• Due to the nature of our business, Stovepipe Wells Village is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays. 

Required Knowledge, Skills, and Experience:

• Able to work and thrive in Death Valley National Park.
• Technical skills utilizing cloud-based databases, POS and inventory systems, etc.
• Establish successful working relationships with co-workers, and the public.
• Use good professional judgment, honesty, and integrity in decision making.  
• Interact with the public and stakeholders in a professional manner and possess excellent verbal and written communication skills. 
• Promotes fun and has a dynamic, energetic, and positive personality that can connect with staff.
• Is organized, multitasks, and oversee projects to completion in a timely manner; is driven and prioritizes tasks. 
• Is detail oriented and displays strong organizational skills.
• Is energized by a fast paced and potentially high-pressure work environment.
• Promotes fun and has a dynamic, energetic, and positive personality that can connect with staff.
• Can maintain a professional demeanor and handle internal and external relations with tact.
• Is flexible with hours and days of work and must be able to work any day of the week. 
• Ability to lift 15 lbs. for various office supplies, equipment, arranging furniture for meetings, etc.  
• Communicates with his supervisors and helps to develop new processes/content 
• Follows established policies and procedures and is supportive of the company’s core values.
• Two years working in Retail position, and hospitality preferred.
• High school diploma required, and four-year college degree preferred.
• Current CPR w/AED and First Aid medical certification is encouraged, and certification is provided on-the-job

Compensation: 

• $19.00 - $21.00 On-site housing included.

POWDR and Destination Death Valley is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

ESQ and Play Forever Responsibilities and Requirements: 

• Understand and follow all ESQ procedures that relate to your job duties. 
• Work with a “safety-first” attitude. 
• Minimize your impact on the environment when at work and living onsite. 
• Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times. 
• All team members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook). 
• Team members will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. 

POWDR and Destination Death Valley - Stovepipe Wells is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.