Continuous Improvement Engineer I

ABOUT STORD

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

Stord is seeking a Continuous Improvement Engineer to join our Operational Excellence team. This role will play a key part in the implementation and launch of new fulfillment centers while supporting the continued expansion of Stord’s warehousing and fulfillment capabilities.

The ideal candidate will analyze inventory footprints, evaluate inventory turns, and develop optimized facility layouts using CAD. Additionally, they will lead and execute continuous improvement initiatives across processes, people, and automation, including the integration and deployment of fulfillment robotics, to drive operational efficiency, scalability, and performance.

What You'll Do:

• Lead material flow analysis and facility area planning for warehouse operations, serving as a subject matter expert on onsite Warehouse Management Systems (WMS) and fulfillment robotics.
• Evaluate and recommend warehousing technologies and automation solutions for fulfillment sites across the US.
• Support the evaluation and procurement of supply chain solutions, including hardware, software, and supporting technologies.
• Drive the implementation of material handling systems and automation solutions that improve facility capacity, throughput, and productivity.
• Develop and execute continuous improvement initiatives across fulfillment center operations, reinforcing STORD's commitment to Operational Excellence.
• Conduct motion and time studies to establish and refine engineered labor standards.
• Partner with cross-functional teams to support quality management and regulatory compliance, including applicable ISO 9001, GMP, and FDA requirements.
• Develop process flows and optimize warehouse layouts using tools such as AutoCAD and SketchUp.
• Support solutions design and operational planning for large-scale customer opportunities.

Basic Qualifications:

• Bachelor's degree in Engineering, Operations, Business Administration, or a related STEM discipline.
• 1+ years of full-time experience in warehouse planning, material flow planning, fulfillment operations, or supply chain/logistics consulting.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies within manufacturing, warehousing, or fulfillment/distribution environments.
• Proficiency with AutoCAD, SketchUp, or similar facility layout and design tools.
• Experience working with Warehouse Management Systems (WMS).
• Working knowledge of quality management and regulatory standards, including ISO 9001, GMP, and FDA guidelines.
• Strong numerical, analytical, and conceptual problem-solving skills, with the ability to translate data into actionable operational improvements.
• High degree of accuracy, attention to detail, and accountability.
• Strong written and verbal communication skills, with the ability to collaborate effectively across local and remote teams.
• Ability to manage multiple competing priorities while maintaining a strong customer and operational focus.