Garage Door Technician

Description

Established in 1945, Joe Wilde Company has been a staple of southeastern Wisconsin. We sell, install, and service garage doors, awnings, and railings, making us the one-stop shop for many home exterior projects.

Joe Wilde Company is a terrific place to work...

• Friendly Team: We have a strong culture of teamwork! We all work together to serve our customers.
• Love the Work: Each day brings interesting work with opportunities to learn and grow.
• Reputation and Pride: We take pride in our service, skill, and safety. Joe Wilde Company has been in business for over 70 years, and customers love our work!
• The Best Training and Tools: We invest in your success by providing training, support, and the best technology and equipment in the industry.

Our service technicians are the face of Joe Wilde Company, so you can directly and positively impact our customers.

As a Commercial/Residential Overhead Door Technician, responsibilities include:

• Installing commercial and/or Residential overhead doors, openers, springs, cables, and/or other hardware
• Assuring quality by checking for proper installation, clearance, and balance
• Providing excellent customer service and responding to customer questions in a truthful and pleasant manner
• Conducting regular spot checks of inventories, including materials and supplies, while ensuring there is an adequate supply of materials available
• Providing customer service to commercial customers that require parts assistance

Additional opportunities exist to cross-train in servicing and troubleshooting garage doors and installing railings, columns, awnings, and other shade solutions.

We are looking for candidates with 1+ years of experience installing and/or servicing garage doors or similar mechanical, electrical, construction, or field-service skills.

We’re an equal opportunity employer and drug-free workplace. All candidates must be willing and able to pass a pre-employment drug test and motor vehicle record check

Requirements

• High school diploma or equivalent.
• 2+ years’ experience in the door service industry is a plus.
• Knowledge of various door types, brands, and hardware is a plus.
• Ability to use hand and power tools effectively.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Good communication and customer service skills.
• Attention to detail and a commitment to quality workmanship.
• Knowledge of safety regulations and adherence to safety protocols.
• Valid driver's license with a clean driving record
• Physical ability to lift up to 50 pounds.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time, and proficiently operate power tools.
• Additional ongoing training provided.