Transportation Manager

Flagler County is dedicated to enriching the lives of those we serve and strives to deliver a vibrant and prosperous community with a focus on providing exceptional quality of life.  As we work together to put the needs of our community first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family now, and in the future.  And with continuing education and advancement opportunities, you can build a long, successful career with us.  You’ll thrive in an environment where we build a culture of innovation by encouraging collaboration and empowering staff to facilitate positive outcomes. We understand the importance of work/life balance, having flexible work schedules and the ability to be able to afford health insurance.  That’s why our benefits are known to be some of the best around!  We offer a robust benefit package that includes low-cost health insurance, no cost onsite wellness center and gym, retirement in the Florida Retirement System, County paid basic life insurance, 13 paid holidays, generous personal leave, tuition reimbursement, longevity pay, and wellness programs to support a happier, healthier you. At Flagler County we aspire to be the catalyst that makes us an employer of choice.
 Position Summary
This is highly responsible, professional and diverse administrative work in planning, organizing monitoring and directing the activities of the Transportation Division for Flagler County while ensuring full compliance with Americans with Disabilities Act (ADA) and Paratransit rules and regulations.  Work is performed independently with general supervision by the General Services Director.  Work is planned and directed through the interpretation and application of guidelines.   The Manager is expected to resolve most problems and to confer with the General Services Director on problems of policy.  Administrative supervision is exercised over a number of skilled, semi-skilled and unskilled employees.

Essential Functions

• Develop and maintain standard operating procedures for transportation services for County residents in accordance with Federal, State and Local statutes, regulations and agreement.
• Supervises staff including prioritizing and assigning work, conducting performance evaluations, enforcing policies and procedures, assists in making hiring decision, disciplinary decision and recommendations.
• Troubleshoots issues and concerns with Paratransit, customer service and other staff.
• Prepares monthly reports to include ridership, operating statistics, State, LCB, Triennial Review and other.
• Performs Community Transportation Coordinator (CTC) functions.
• Participates in the preparation of and is responsible for the annual operating budget, including conducting analysis, forecasting operating revenue and preparing grants.
• Manages customer service for Paratransit responding to service inquiries and customer complaints. Ensures appropriate investigation and response to issues and problems.
• Develops work plans, tests new equipment and applies standards for vehicle replacement.
• Develops transportation routes.
• Investigates and reports accidents.
• Must comply with the provisions of the Federal Transit Administration (FTA) Drug and Alcohol Regulations
• Administers the Transportation Division Drug Abuse Prevention Program. Responsible for random drug screen and records that pertain to FDOT drug abuse/screening program.
• Ensures employees are provided needed training, responsible for the driver training program for the division. Ensures drivers are properly licensed and have current physicals.
• Performs related work as required.

These essential functions are not to be construed as a complete statement of all duties performed.  All employees will be required to perform other job related duties as required.

Minimum Qualifications

• Must possess a bachelor's degree from accredited university.
• Minimum of three years progressively responsible experience in the administration, operation, supervision or management of transportation services with at least 2 of those years being in a supervisory position.
• Professional planning experience in the administration and supervision of a transportation system is preferred.
• Possession of a valid state of Florida driver's license.
• Any equivalent combination of related training, education and experience may be substituted on a year for year basis. 

Flagler County is a drug free workplace, some positions may require a pre-employment drug screen.

 Flagler County, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Flagler County, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Knowledge, Skills and Abilities

• Knowledge of management principles and practices.
• Knowledge of applicable Federal, State and Local laws, rules and regulations including the Americans with Disabilities Act.
• Knowledge of Paratransit specific operations management and transit safety practices.
• Knowledge of specialized software that encompasses all Paratransit functions including scheduling dispatching, vehicle location, reporting, etc.
• Knowledge of personal computers and current software programs for word processing, spreadsheets, presentations, email and databases at the advanced level of proficiency.
• Skill in effective, clear and persuasive oral and written communications to individuals and groups.
• Ability to negotiate and administer contracts with outside vendors and service providers.
• Ability to provide leadership, counsel, motivation and constructive performance reviews to department personnel at all levels, securing their respective commitments to the department’s goals.
• Ability to prepare and make presentations, analyze data and make recommendations accordingly.
• Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, or political affiliation.
• Ability to successfully transition new policies and plans to operating personnel and ensure all are followed and applied consistently.

Physical Demands: 

Physical demand:  Light

• 20 lbs. maximum lifting
• Some lifting and carrying up to 20 lbs
• Some walking, standing may be required
• Expressing or exchanging ideas by spoken word or perceiving sound by ear
• Good eye sight for production or safety of self and others