Assistant Property Manager

Tailored residential property management, with Brightstone.

Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.  

The Assistant Property Manager will support the Property Manager in managing day-to-day operations at TEN BKC. The role will be responsible for coordinating facility management, housekeeping, security, engineering, fit-out activities, resident services, vendor management, compliance, MIS reporting and client coordination. The position will also assist in monitoring service standards, resolving resident concerns, tracking operational issues and ensuring timely closure of action points.

Key responsibilities

• Assist the Property Manager in overall site operations.
• Coordinate with Engineering, Housekeeping, Security and other service teams.
• Monitor vendor performance and service delivery.
• Handle resident complaints and ensure timely closure.
• Coordinate with project/fit-out teams for ongoing activities.
• Monitor statutory and operational compliance.
• Prepare and review daily/weekly/monthly MIS reports.
• Track incidents, complaints, preventive maintenance and operational issues.
• Coordinate with JLL, client and project stakeholders.
• Support audits, inspections, emergency preparedness and safety initiatives.
• Follow up on procurement, invoices, manpower and service-related matters.
• Deputise for the Property Manager whenever required.

Qualifications / experience

Education: Graduate in any discipline; degree/diploma in Facilities Management, Property Management, Engineering or related field would be preferred.

Experience: 5–8 years of relevant experience in property/facility management, preferably in a large residential development, premium residential community, commercial property or integrated facility management environment.

Skills:

• Property/facility management
• Team and vendor management
• Resident/customer relationship management
• Client coordination
• MIS and reporting
• Incident and complaint management
• Basic understanding of MEP, housekeeping and security operations
• Good communication and interpersonal skills
• MS Office / Excel

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At Brightstone, we’re committed to redefine residential property management across India through innovation, expertise and our drive for excellence. Our people are our greatest asset when it comes to achieving this – professionals who bring passion and precision to every aspect of residential property management.

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Find out more about us here.

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