Dispatcher

Description

About Us

From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life. We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly.

We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you’ll feel at home here.

About the Job

The Dispatcher assists in the overall daily operations of the Transportation Department. The dispatcher coordinates the schedules of Delivery Drivers to ensure products and goods are picked up and delivered in a timely manner. 

What You’ll Do

• Assist with daily coordination of truck assignments for individual job sites
• Organize, prepare and distribute invoices for future staging and loading
• Communicate with sales office to ensure accurate paperwork for all jobs 
• Coordinate loading and unloading of trucks at loading dock
• Monitor daily truck usage and follow up with drivers to ensure accurate logs
• File driver paperwork and cross check for mistakes
• Provide delivery status information to office upon customer requests
• Open/Close Building as appropriate
• Train Drivers on DOT and company and regulations
• Communicate with Drivers and Helpers on job assignments
• Enforce Company standards
• Coordinate routes for deliveries

Requirements

What You Bring

Required 

• Must be able to work overtime during busy season
• Must be available to work on Saturday and Sunday
• Must have excellent geographical and directional knowledge of upstate New York and surrounding areas
• Previous Dispatching experience is required
• Basic computer skills 

Nice to Have 

• Ability to speak Spanish is a plus
• Delivery experience is a plus 
• Warehouse experience is a plus 

What Makes Us Special

Compensation and Benefits

• Competitive pay: $25- $28 per hour
• Paid time off and company holidays 
• Comprehensive benefits package including: 
  • Medical, Dental, and Vision Insurance 
  • Company-Paid Basic Life and AD&D Insurance 
  • Short-Term and Long-Term Disability 
  • Telehealth and Wellness programs 
  • Flexible Spending Accounts (FSAs) 
  • Employee Assistance Program 
  • 401(k) with employer matching 

Our Culture & Work

• A team that has your back: We  work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other. 
• Work that creates real moments: Every event represents something meaningful—a wedding, a celebration, a milestone, or a major gathering. Our work helps create experiences people remember for years. 
• Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide. 
• Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations. 
• Innovation and creativity: We  encourage fresh ideas and empower our teams to find new ways to deliver exceptional events. 
• Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.