Safety & Security Officer II

Job Title: Safety & Security Officer II - Rochester General Hospital, Security (Per Diem, Shift Varies, 24-Hour Operation)
Department: Security
Location: Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621
Hours Per Week: Per Diem
Schedule: 24-hour Operation; Need open availability 

SUMMARY:
The role provides experienced support in ensuring the safety and security of individuals and property within Rochester Regional Health facilities. In addition to performing full officer duties—including patrols, incident response, and access control—this role may serve as Officer in Charge during shifts and provides critical support in medical and psychiatric environments. This position secures valuables, operates communications systems, maintains detailed reports, and serves as a role model for professionalism and adherence to uniform standards.

RESPONSIBILITIES:

• Performs the duties of an Officer in Charge as required.
• Provides for the protection and safety of patients, visitors, employees and physical property at all times in a professional manner.
• Monitors psychiatric patients as directed by medical or psychiatric staff, to maintain the safety of patients, staff and visitors.
• Open and secure doors per department schedules or for authorized personnel.
• Answers telephones, monitors various radios and CCTV’s in accordance with established procedures, dispatches available personnel as needed.
• Responds to emergency situations and unsafe conditions, interceding on behalf of the Health System.
• Ensures that all shift duties assigned are completed in a professional and timely manner.
• Conducts random patrols of Rochester Regional Health System facilities and parking lots for security and the discovery of safety related issues.
• Submits accurate and complete reports, documenting events, incidents, and situations encountered.
• Properly secures and accurately documents the intake of property, valuables and cash.
• Must maintain the highest standards of personal grooming and appearance. Strictly adhering to company uniform standards.
• Controls and monitors access at fixed posts.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent
• 3 years of experience in Law Enforcement, Corrections, Military, or Security
• NYS Security Guard License
• Valid NYS Driver’s License

PREFERRED QUALIFICATIONS:

• Strong interest in safety and security, public safety, or law enforcement.
• Excellent communication skills and a customer-focused attitude.
• Ability to maintain a professional demeanor in high-stress or emergency situations.
• Demonstrated interest in security, safety, or law enforcement is preferred.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

Heavy - This category includes physically intensive work such as lifting heavy materials (up to 100 lbs.), climbing ladders, crawling into tight spaces, and working on uneven, slippery, or elevated surfaces. Employees must demonstrate strong motor coordination, balance, and spatial awareness to safely operate tools and equipment. High visual and auditory alertness is required, especially in areas with moving machinery. Emotional demands are moderate, focusing on hazard recognition, task accuracy, and adherence to safety standards. Environmental exposures may include extreme temperatures, dust, fumes, loud noise, and mechanical hazards. Personal protective equipment (PPE) and periodic physical examinations are often required.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$25.00 - $25.00Rochester14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.