- Location
- Manila, Philippines · Philippines Office
- Workplace
- Hybrid
- Type
- full-time
- Department
- Education
- Seniority
- Mid
- Experience
- 3+ years
- Industry
- Technology
- Category
- Engineering
- Role type
- Individual Contributor
- Environment
- Office
Overview
As an Infrastructure Operations Engineer, you'll be responsible for building, operating, and improving systems that support SolarWinds' products and internal platforms. The role involves hands-on management of AWS infrastructure, Linux systems administration, and MySQL database support. You'll troubleshoot complex technical issues, participate in on-call rotations, and implement automation to improve system reliability. Strong experience with cloud infrastructure, Linux, and database administration is required, with Kubernetes experience being a plus.
Description
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
What you will do
- SolarWinds is looking for an Infrastructure Engineer with 3+ years of experience to help build, operate, and improve the systems that support our products and internal platforms. This role is ideal for someone who is hands-on, dependable, and comfortable working across AWS, Linux, and MySQL environments in a production setting.
- The right candidate has a strong foundation in infrastructure operations, enjoys solving problems in live environments, and understands the importance of reliability, automation, and operational discipline. This role includes participation in an on-call rotation. Experience with Kubernetes is a plus.
- Manage and support production and non-production infrastructure running in AWS
- Administer, monitor, and troubleshoot Linux-based systems and services
- Support MySQL environments, including performance tuning, troubleshooting, maintenance, and operational health
- Participate in an on-call rotation and respond to infrastructure and service-related incidents
- Improve system reliability, availability, and performance through automation and operational best practices
- Partner with engineering teams to deploy, maintain, and optimize infrastructure services
- Troubleshoot issues across compute, storage, networking, operating systems, and databases
- Document processes, operational procedures, and runbooks to improve team effectiveness
- Contribute to continuous improvement efforts around monitoring, alerting, patching, and capacity planning
Required qualifications
- 3+ years of experience in infrastructure engineering, systems engineering, site reliability engineering, or a related role
- Strong hands-on experience with AWS services and cloud-based infrastructure
- Solid experience administering and troubleshooting MySQL in production environments
- Strong Linux systems administration skills
- Experience supporting production services and participating in an on-call rotation
- Experience with either Ansible, Salt, Chef and Terraform for infrastructure provisioning and management
- Familiarity with scripting or automation for operational tasks using Bash and Python
- Strong troubleshooting skills and the ability to work through complex technical issues methodically
- Good communication skills and the ability to work effectively with cross-functional teams
Preferred qualifications
- Experience with docker or other container orchestration platforms
- Experience with infrastructure as code and automation tools
- Familiarity with monitoring, logging, and alerting platforms
- Experience working in high-availability or customer-facing production environments
- What we are looking for
Ownership mindset and strong operational discipline - Ability to stay calm and effective during incidents
- Willingness to learn, improve systems, and drive reliability-focused changes
- Practical approach to solving infrastructure and operational problems
- Team player who values clear communication and documentation
- On-call expectations: This position requires participation in a scheduled on-call rotation to support production systems and help ensure service reliability.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills
About SolarWinds
SolarWinds is a people-first company focused on enriching lives through simple, powerful, and secure solutions that help customers accelerate business transformation.
