Senior IT Engineer (Operations & Infrastructure)

LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets.

Job Description

Senior IT Engineer (Operations & Infrastructure)
 

Key Responsibilities 

• Support the Head of IT in overseeing overall IT operations (helpdesk and infrastructure), including planning, coordination, communication and follow‑up of IT initiatives and tasks.
• Coordinate IT communication and reporting, including preparation of management reports, dashboards, incident/change reports, audit/regulatory responses and internal IT announcements.
• Act as a central point for IT process alignment and governance, helping to standardize procedures, track action items and ensure adherence to group policies and regulatory requirements.
• Manage and maintain storage, virtualized environments, servers and network devices, ensuring stability, capacity and performance.
• Monitor IT services, applications and underlying infrastructure, ensuring high availability, performance and timely incident resolution.
• Ensure data backup and recovery of IT services, including periodic testing and documentation of recovery procedures.
• Oversee data center management and support, including capacity planning and vendor coordination.
• Manage and support payment systems and related infrastructure (e.g. RTGS, SWIFT, ICLNet and other relevant payment platforms), ensuring availability, security and compliance with internal and external requirements.
• Administer and support Microsoft platforms (e.g. MS Teams, Microsoft 365 and/or Microsoft Azure), including configuration, optimization, troubleshooting and coordination with global platform owners.
• Provide infrastructure and application support for users across the APAC region, ensuring consistent service levels and effective cooperation with local, regional and Head Office IT teams.
• Interact and coordinate with Head Office, regional stakeholders, vendors and suppliers, including contract and service management where required.
• Lead and participate in IT and infrastructure projects, including planning, implementation, migration and documentation.
• Ensure proper maintenance and governance of IT documentation and processes (including payment systems, regional infrastructure, cloud services, IT procedures and guidelines).

Requirements

Requirements 

• Education & Experience
  • University degree in Information Technology, Computer Science or related discipline.
  • Ten years of relevant experience in IT infrastructure / operations; experience in a financial institution or regulated environment is an advantage.
  • Experience working in a regional / APAC support environment is preferred.
• Technical Skills
  • Solid hands-on experience with servers, storage, virtualization (e.g. VMware/Hyper‑V) and network devices.
  • Good knowledge of Microsoft technologies, including MS Teams, Microsoft 365 and/or Microsoft Azure.
  • Experience with backup and recovery solutions, data center operations and basic IT security controls.
  • Exposure to payment systems (e.g. RTGS, SWIFT, ICLNet or similar) and their infrastructure, or willingness to quickly learn in this area.
• Soft Skills & Competencies
  • Strong communication skills, able to prepare clear reports and presentations for management and stakeholders.
  • Well‑organized and detail‑oriented, with the ability to coordinate tasks across helpdesk and infrastructure teams.
  • Proactive, with a hands‑on attitude and ability to work independently under the guidance of the Head of IT.
  • Good stakeholder management skills, including interaction with Head Office, vendors and auditors/regulators where needed.
  • Strong team player, willing to support both operational tasks and project work.

Contact Information

We are looking forward to receiving your online application.

For any further information please do not hesitate to contact us.

LGT IT Services APAC Pte. Ltd., Hong Kong Branch

Human Resources

Jenny W.S. Chan