Senior Digital Product Manager - Europe

Senior Digital Product Manager

EU Digital is on a mission to transform a 175+ year old loved brand into the next generation of financial services, serving customers across 30+ countries with delightful digital products.

We are looking for a Senior Digital Product Manager to lead a strategic product domain within our European Digital business. You will translate the product vision into actionable roadmaps, drive measurable customer and commercial outcomes, and work cross-functionally to deliver exceptional customer experiences.
This is a highly visible role balancing strategic thinking with hands-on product leadership. You will own a significant product area such as customer acquisition, onboarding, remittance experience, retention, high-value senders, or adjacent financial services, ensuring we deliver customer value while accelerating business growth.

Responsibilities

• You will own the roadmap and product strategy for a key region, product line or business domain within the European Digital portfolio.

• Translate the broader Digital Product vision into clear priorities, objectives, and initiatives.  

• Identify customer problems, market opportunities, and business needs to drive product innovation and growth.

• Prioritize opportunities using customer insights, data analysis, experimentation, and commercial impact.

• Lead end-to-end product development from discovery through delivery and   optimization.

• Define product requirements, success metrics, and business outcomes.

• Partner closely with Engineering, Design, Analytics, Marketing, Compliance

• Drive product decisions using data, experimentation, customer feedback, and market insights.

• Drive improvements across acquisition, onboarding, conversion, engagement, retention, and customer satisfaction.

• Identify and remove customer friction throughout the customer journey.

• Lead experimentation programs and conversion optimization initiatives.

• Ensure products are tailored for local market needs and customer segments across Europe.

• Influence senior stakeholders across regional and global teams.

• Communicate roadmap progress, priorities, risks, and opportunities effectively.

• Build strong partnerships across business, technology, and operational functions.

• Mentor and support Product Managers and cross-functional team members.

• Champion product excellence, customer centricity, experimentation, and data-driven decision making.

• Promote the adoption of AI-enabled tools and ways of working to improve product delivery velocity and quality.

Requirements

• 5 - 7 years’ experience in digital product management within fintech, payments, banking, remittance, or high-growth digital businesses.

• Proven track record of owning and scaling digital products that deliver measurable customer and commercial outcomes.

• Strong experience in product strategy, roadmap development, experimentation, and product analytics.

• Deep understanding of customer acquisition, onboarding, conversion optimization, retention, and engagement.

• Exceptional stakeholder management and influencing skills.

• Strong analytical mindset with the ability to make decisions using data and customer insights.

• Experience working in complex, cross-functional, international environments.

• Passion for solving customer problems and building simple, trusted digital experiences.

Benefits

25 days annual leave

Comprehensive life & medical cover

Contributory pension plan

Cycle-To-Work scheme

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.