Boutique Manager

Why us?

Stationed in the midst of Savannah’s historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah.  Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues.  Perry Lane Hotel is where true southern warmth endures as we genuinely connect with our guests.  Rather we are welcoming a long-weekend adventurer, a business traveler, or a Savannah sophisticate, we are setting the tone for our guest’s entire stay, and we do so with creative spark and worldly elegance.

 

Perry Lane Hotel seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations.

 

The Perks:

• Sage hotel & restaurant discounts across the US
• Marriott discounts
• Medical, Vision, & Dental Insurance
• 401K
• Free Shift Meal

 

 At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage team members execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Job Overview

The Boutique Manager is responsible for assisting all guests with purchases, helping them locate and decide on needed items.

Responsibilities

• Key Responsibilities

  • Sales & Financial Management

    • Drive daily sales to meet or exceed revenue goals.

    • Manage cost of sales and ensure proper pricing strategies are in place.

    • Reconcile and review monthly invoices statements for accuracy.

  • Vendor & Product Management

    • Communicate with vendors regarding orders, deliveries, and product selection.

    • Negotiate pricing and terms to maximize profitability.

    • Oversee unpacking, tagging, and display of merchandise.

    • Ensure all items are priced accurately and consistently.

  • Merchandising & Inventory

    • Develop and implement merchandising strategies that enhance guest experience and drive sales.

    • Maintain visually appealing and brand-aligned displays.

    • Conduct monthly inventory counts and reconcile discrepancies.

    • Forecast stock levels and place reorders as needed.

  • Team Leadership

    • Supervise, train, and schedule retail associates.

    • Provide coaching and support to ensure excellent guest service and sales performance.

    • Foster a positive and professional work environment.

  • Guest Service

    • Deliver an elevated shopping experience that reflects the hotel’s brand.

    • Respond promptly to guest inquiries, requests, and feedback.

Qualifications

Education/Formal Training

High school education or equivalent experience.

 

Experience

• Previous retail management experience, preferably in a boutique or hospitality setting.

• Strong financial acumen with experience in sales reporting and expense management.

• Excellent communication and vendor relationship skills.

• Knowledge of merchandising techniques and retail best practices.

• Strong organizational and problem-solving skills.

• Proficiency with POS systems and Microsoft Office Suite.

• Ability to lift, unpack, and manage merchandise as required

Knowledge/Skills

• Excellent communication skills both verbal and written
• Must have exceptional organization skills

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling or carrying -lift inventory, boxes up to 40 lbs
• Bending/kneeling -bending required to stock and clean the shop; kneeling required to assist in inventory and guest service.
• Mobility -needs to be able to move around shop to assist guest, stock merchandise, control loss, dust all areas of the shop, vacuum the shop, reach high hanging merchandise.
• Continuous standing -clerk will stand behind the register as the posted perch area, when not assisting guests on the floor or conducting inventory/cleaning duties.
• Climbing stairs of approximately 1 step 50% of 8 hour shift; climbing ladders of approximately 6 feet 30% of 8 hour shift.

Environment

Work inside 95% shift.