Chapter Lead

IT Chapter Lead WB Tech / FM & GT / Competitive Services

Looking for a role where you have the freedom to innovate, can truly work in an Agile way (without compromising continuity and compliance), and help deliver stable, secure services to end users? Then please read on. We have an IT Chapter Lead vacancy in the Competitive Services area within Financial Markets & Global Treasury (FM>), in the Transaction Reporting Development chapter.

About ING

Our purpose is to empower people to stay a step ahead in life and in business. We are an industry recognized strong brand with positive recognition from customers in many countries, strong financial position, Omni-channel distribution strategy and international network.

About FM>

IT for Financial Markets & Group Treasury enables some of ING’s most critical commercial activities: Trading, Risk Management and Liquidity Management. Every hour, our systems process tens of thousands of trades in real time. Getting this right—whether through flawless processing or immediate correction and reporting to regulators—is essential when billions of euros flow through our platforms each day.

Our teams are spread across the globe: the Netherlands, Romania, Belgium, Singapore, the UK, the Philippines and India, supporting users in more than 15 countries. Many of our teams work virtually and include engineers from all over the world—so English is our main working language.

We work in DevOps Scrum teams and take end-to-end ownership of our software: analysis, design, development, implementation and production support (we build it, we own it). We automate wherever we can—deployments, functional/technical/performance testing, health checks, monitoring, alerting and anything else still done manually. Our ambition is to move towards fully self-managing and self-optimising systems.

The chapter craftsmanship is built around some of the strategic applications in the FM> domain, critical for our business and need to be up and running virtually 24/7.

Your work environment

You are an energetic IT engineer with a passion for technology and a positive, can-do mindset. You work as a core member of a multidisciplinary squad: a self-managing, autonomous team with end-to-end ownership and a strong customer focus. You’ll be involved across the full development lifecycle—from refining user stories to monitoring and improving software in production. You value close collaboration within and across squads.

You will build deep expertise within your chapter and help your chapter members grow. You enjoy sharing knowledge, coaching engineers and supporting their personal development. Helping people strengthen their craft is what motivates you.

You and your chapter members work across multiple squads, all focused on building and running Regulatory Reporting applications. These applications ensure that Financial Markets activities are reported accurately and on time for regulations such as MiFID, EMIR, SFTR and Central Bank Benchmarks. Alongside developing and operating existing applications, we are building a new Reporting Platform to meet future needs—driven by the growing importance of regulatory reporting for financial institutions.

Desired skills and experience in engineering

• Proven track record in this role, preferably in an international environment
• Good knowledge of financial markets (or a strong motivation to learn) is desirable
• Strong Transaction Reporting (regulatory reporting) domain knowledge is required
• Proven track record in Development in Java and/or Python
• Experience with Test Automation and related frameworks like TDD/BDD
• You have strong knowledge of Red Hat Linux/Windows operating systems and networking, and you’re interested in (or experienced with) cloud environments
• Experience with CI/CD tooling (such as: AzureDevOps, Git, Checkmarx), scheduling tools (e.g. UAC)
• Knowledge of Cyber-security: encryption, network firewalling, vulnerability scanning (servers, deployed software and static code), security monitoring
• Experience in setting up high availability applications
• Knowledge of monitoring and logging tools/frameworks like Prometheus, Grafana ...
• Experience with Agile/Scrum
• Ability to keep yourself up-to-date with latest technology market trends, to meet future regulatory demands

Your role as an IT Chapter Lead

As IT Chapter Lead you are the authority in that specific field and have a proven track record. The excellent Engineers in your Chapter will grow faster and become world class because of you. You will split your time between being an Engineer in a squad and coaching your Chapter.

Your key responsibilities

You hierarchically oversee a chapter of 7-10 Engineers, implying the people management. This covers the recruiting of new talents, people administration, personal development and evaluation of your Chapter members. You inspire and encourage your Chapter members to develop themselves, providing them with coaching both professionally as well as personally. This part could be part of your personal development as well, if not fully familiar with it at this point in time in your professional career.

Ambassador for change and a role model in terms of the Agile Way of Working: ensure continuous learning based on feedback, taking into account the different backgrounds of people across cultures and geographies.

Develops individuals and teams and maintains a high level of performance, taking into account teams can work at different locations, countries and time zones.

Management responsibility for 7-10 Engineers sharing passion and expert knowledge in one of the fields of the IT Area.

Highly proficient at identifying international market trends that may impact the way of working of IT professionals, and able to adopt and implement these trends.

Highly proficient at helping the organization structure complex engineering issues so they can be completely redesigned, rather than improved incrementally: technology, development methodologies, end-to-end testing, Identity and Access Management, IT Risk control, Infra provisioning, Change Management, Continuous Improvement / Continuous Delivery.

Encourages and facilitates people in the Chapter to continuously develop themselves, both personally and within their area of expertise, so that they remain up-to-date in their field of expertise.

We are looking for

• Management experience in getting the best out of people, when working with multiple cultures at the same time; preferably, in an Agile organization
• Achieve optimal results by empowering people and giving them responsibility, at the same time provoking them, challenging them and keeping them on the ball; encouraging people to act on their innovative ideas and proposals
• Have a keen IT market focus: you are passionate about major trends in the way of working including, for example, Lean IT, continuous delivery, cloud processes, etc.
• Inspiring and exuding energy and passion
• Your management approach is based on facts, data and empathy
• Experience in developing and implementing IT policy
• Excellent analytical skills
• Focused on collaboration: sets aside own ego in the interests of achieving the best results – helps others to achieve success