- Location
- Philadelphia, PA
- Seniority
- Manager
- Source
- Paylocity
Description
Description
The overall responsibility of the Case Manager is to manage every aspect of the case while fostering strong relationships with Participant/Individuals in Philadelphia and surrounding counties.
Requirements
Management of Participant/Individual Relationships:
- Introductory meetings within 24 hours of person becoming a Participant/ Individual.
- Execute Participant/Individual consent form.
- Complete Direct Care Worker Assignment Sheet.
- Conduct monthly phone inquiries to discern any issues or concerns.
- Home visits at least every 90 days to adjust care plans.
- Attending Individual Support Plan meetings.
- Ensuring that recertification of Participant/Individual’ Medicaid benefits do not lapse.
- Submit consumer services survey on an annual basis.
- Serving as liaison between the Participant/Individual and Service Coordinator regarding services changes/issues. (i.e., increase of hours, temporary holds, hospitalizations, etc.)
Supervision of Caregiver Staff (Home Health Aides, Certified Nursing Assistants and Personal Care Attendants):
- Ensuring timeliness and dependability of caregivers on their respective case load.
- Policy and procedure coaching and enforcement; report need for disciplinary action if necessary.
- Scheduling and conducting Meet and Greets and in service visits in the field as needed.
- Other duties as assigned.
