National Sales Manager

Department: Sales

Employment Type: Full Time

Location: APAC-Indonesia-Field based

Description

Role expectations

• Developing annual sales plans and objectives, communicating the specific deliverables, and overseeing the execution by direct or distributor teams.
• Establishing sales targets for team/distributor(s), providing accurate sales forecast, and analyzing sales performance to ensure delivery of financial commitments.
• Evaluating market opportunity, customer segmentation, territory assignment and ensuring sales call/coverage through achievement of Insight App adoption metrics.
• Coach direct/distributor(s) teams to develop specific customer plans that expand our provider base and increase utilization rates of existing providers.
• Building strong relationship with DSOs, Key Accounts, KOLs, schools, associations, and industry partners.
• Ensuring sales effectiveness through competency assessment, product training, coaching and developing team’s selling skills (GoClear) to deliver service and value to the customers/doctors they serve.
• Work closing with marketing teams to plan and develop patient recruitment activities that support practice growth and with clinical teams to support professional development of Invisalign providers.
• Support internal process and operations especially pertaining to quality management systems and internal/external audits as required.

• Maintain a level of expertise in dental, orthodontic and Align product knowledge by keeping abreast with market trends, developments and industry events while closely monitoring competitor activities.
• Conduct regular performance reviews with direct reports, identifying improvement opportunities and co-creating career/personal development goals. 
• Develop high potentials and build a talent pipeline to enable succession planning and business continuity.
• Provide guidance and support to direct/distributor(s) teams to navigate internal protocols, utilize Align systems/platforms (SFDC, BI, Patient Central) and strengthen collaboration with internal stakeholders.
• Establishing good relationship with internal stakeholders and fostering collaboration among peers to lead cycle planning initiative and engage in productive meetings/dialogue to achieve desired outcomes.
• Championing customer centricity whiles maintaining high ethical standards within the team and always ensuring all company policies, procedures, business ethics and compliance requirements are adhered to.

What we're looking for

• Exceptional interpersonal skills and able to interface effectively with all customer types
• Ability to function effectively in a high performance team
• Demonstrates leadership qualities and a high sense of integrity
• Track record of coaching/developing high performance teams
• Strong sense of responsibility, accountability and urgency
• Strategic thinker, strong analytical and business planning skills but with an emphasis on execution
• Agile, flexible, able to multitask and meet tight timelines
• Excellent written and verbal communication skills for diverse customer audiences

• A degree in sales, marketing or a related science discipline would be an advantage.
• At least 12 years’ sales experience with preferable 5 years in a managerial capacity
• Medical, orthodontic, and/or dental sales and/or marketing experience preferred
• Technology savvy and proficiency across various software applications is required