- Salary
- $40k – $55k/yr
- Location
- Richmond, Virginia
- Type
- Full-time
- Seniority
- Entry
- Closing date
- Today
- Source
- GoHire
Description
We are seeking an outgoing, motivated, and team-oriented Community Outreach Assistant to join our growing organization.This is an exciting opportunity for someone who enjoys working with people, supporting community initiatives, and developing professional skills in marketing, fundraising, customer service, event marketing, and client relations.Our organization provides comprehensive, team-based training designed to help new team members learn directly from experienced leaders. We believe in collaboration, professional development, and promoting from within. You will receive hands-on training to develop the communication, customer service, fundraising, and marketing skills needed to succeed in a fast-paced environment.As a Community Outreach & Fundraising Assistant, you will work directly with customers and clients to create positive experiences, support community-focused campaigns, increase customer acquisition and retention, and contribute to successful marketing and fundraising initiatives.Key ResponsibilitiesHelp create and maintain a positive, productive, and professional team environmentRepresent clients and campaigns while maintaining high standards of marketing, advertising, customer service, and community engagementInteract directly with customers to educate them about products, services, promotions, and community initiativesSupport customer acquisition, engagement, and retention effortsAttend regular team training sessions, campaign meetings, and professional development workshopsMeet with clients and customers to discuss current promotions and available servicesAssist with preparing service information, quotations, and account enrollmentBuild and maintain strong relationships with customers, clients, and community membersSupport the planning and execution of event marketing and community outreach campaignsAssist with fundraising initiatives and community-based promotional eventsWork collaboratively with team members to achieve campaign and customer goalsApply feedback and coaching from senior team members to continually improve performanceRepresent the organization and its clients with professionalism and enthusiasmQualificationsThe ideal candidate will have:A strong desire to build a career and take on increasing responsibilitiesAn interest in community outreach, fundraising, marketing, sales, customer service, or client relationsExcellent verbal communication and interpersonal skillsA genuine interest in serving and engaging with the communityStrong relationship-building and customer service abilitiesA positive, professional, and enthusiastic attitudeThe ability to work independently and contribute effectively as part of a teamStrong organizational and time-management skillsThe ability to learn quickly and apply coachingThe ability to perform effectively in a fast-paced, customer-focused environmentPrevious customer service or customer relationship experience is a plusWhy Join Our Team?Competitive compensationMerit-based promotion opportunitiesBonus and incentive programsOngoing professional development and trainingHands-on experience in marketing, fundraising, and community outreachSupportive and collaborative team environmentOpportunities to develop customer service, communication, and leadership skillsOpportunities for increased responsibility and career growth