Director, AI Transformation Programs

Role Summary

The Director, AI Transformation Programs leads the delivery of large, cross-cutting AI programs that span multiple strategic workstreams and functional areas of the AI Transformation Council (AITC) - initiatives such as enterprise coding-assistant rollouts, skills-intelligence platforms, and frontier-model pilots. Where individual workstreams own strategy within their domain, this role owns end-to-end execution across domains: a single integrated plan, single-point accountability, and measurable adoption and value outcomes.

Key Responsibilities

• Program leadership - own two to three enterprise AI programs end-to-end, from business case and vendor selection through pilot, scaled rollout, and value realization.
• Integrated planning - build and drive one plan per program across the workstreams and functional areas it touches (data, architecture, security, legal, workforce, commercial), resolving cross-domain dependencies and sequencing.
• Vendor & partner management - manage AI platform and tooling vendors through evaluation, contracting support, deployment, and performance management; hold partners to adoption and outcome commitments.
• Technical fluency - understand the solutions being deployed - LLM-based assistants, agentic workflows, retrieval-augmented systems, API integrations - well enough to challenge vendor claims, shape architecture decisions with engineering counterparts, and de-risk delivery.
• Adoption & value - define the adoption and value plan per program - executed with and through the owning workstreams and functional areas - with usage and value indicators instrumented from day one and used to course-correct.
• Executive stakeholder management - operate confidently with senior workstream and functional-area leaders; prepare crisp ESC-level updates and decision papers; escalate by exception with options, not problems.
• Delivery discipline - set the delivery standard for how AI programs are run centrally - reusable playbooks, gate criteria, and lessons learned that raise the bar for every subsequent program.

Required Qualifications

• 10+ years in technology program management, transformation delivery, or product/platform leadership, with 5+ years leading complex, multi-stakeholder programs in a global matrix organization.
• Demonstrated delivery of at least one enterprise-scale technology or AI/ML program from initiation to adoption at scale.
• Working technical literacy in modern AI: generative AI and LLM concepts, agentic and RAG architectures, model integration patterns, and the basics of the AI development lifecycle.
• Strong commercial and vendor-management skills, including SaaS/AI platform contracting and performance management.
• Executive-grade communication: able to distill complex programs into decisions for C-level forums.

Preferred Qualifications

• Experience deploying AI coding assistants, copilots, or enterprise GenAI platforms.
• Life sciences, healthcare, or other regulated-industry background; familiarity with validation and AI governance requirements.
• Program management certification (e.g., MSP, PgMP, PMP) or equivalent applied track record.

Success Looks Like (First 12 Months)

• Assigned programs have a single integrated plan, clear accountability, and are delivering against committed milestones.
• Adoption and value metrics are defined, instrumented, and trending positively for each program.
• Workstream and functional-area leaders actively pull this role in as the recognized execution owner for cross-cutting initiatives.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.