Security Officer Dispatch Communications Specialist

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications Specialist in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatcher at a commercial real estate location, you will coordinate security-related communications, monitor activity, manage access control and badge requests, and dispatch officers as needed. Your visible, service-focused support will help deter incidents while providing a welcoming experience for tenants and visitors. Join Allied Universal’s agile, reliable team, where integrity, innovation, and a caring culture guide every interaction.

Position Type: Full Time

Pay Rate: $23.98 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:30 AMTue04:00 PM - 12:30 AMWed04:00 PM - 12:30 AMSat04:00 PM - 12:30 AMSun04:00 PM - 12:30 AM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or property staff by carrying out site-specific procedures and security-related policies at a commercial real estate location.
• Monitor incoming calls, radio traffic, access control activity, cameras, and/or alarm systems; dispatch appropriate personnel and communicate updates to relevant contacts.
• Receive, document, and relay information regarding incidents, maintenance concerns, visitor activity, and emergency situations in a calm, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, key or access records, and other required documentation in accordance with site procedures.
• Coordinate routine and emergency communications with patrol personnel, building management, and first responders as directed by site-specific protocols.

Minimum Requirements:

• Have at least 6 months of security-related experience.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1659518